225,027+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,027 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Auto payment comes out at 3:30 in the morning. Don’t like that it wakes me up I feel they have been there for me when…
I feel they have been there for me when needed. The only thing I don’t like is when they take my payment out at 3:30 in the morning. I have trouble going back to sleep.
Insurer: Spot
By: Janice Roach
Simple to use
Simple to use. GREAT CUSTOMER SERVICE!
Insurer: Spot
By: Andrea Hood
Spot Reinbursement
Spot reimbursed me for all of my cats expenses.
Insurer: Spot
By: Denise O'Kane
Spot pet insurance is a safety net
Spot pet insurance is a safety net. Spot is very user-friendly. You can customize your plan to fit your monthly budget. As long as you know what is included in your plan, it's really easy to submit for reimbursements. Spot has saved us hundreds of dollars on an unforeseen surgery that our dog needed.
Insurer: Spot
By: Christine Peko
Claims that I submit are handled…
Claims that I submit are handled quickly and resolved with professionalism. Any questions I've had have been handled to my satisfaction.
Insurer: Spot
By: Brenda Bass
Clear understanding of the issue.
Quick response to my concern about my late policy payment.
Insurer: Sonnet
By: Deirdre Standing Alone
always timely always professional…
always timely always professional always fair re-imbursement
Insurer: AKC
By: Edi Smith
Best Pet Insurance Ever
Good, fair coverage and prompt claim processing.
Insurer: Spot
By: Jill Vogelfang
A Pawful Experience
This company would rather lose a member than recognize that it has internal process issues. They are unclear in their communications and are only focused on their bottom line. They took around $400 in premiums and provided nothing in return. Everything my dog has ever experienced is a preexisting condition. I only found this out after 3 months of trying to get my claim reviewed. This place is a scam as evidenced by its poor reviews. I asked for a full refund following their terrible internal processes and insane list of what they wouldn't cover (e.g., allergies, tooth care, eye care, etc.) because she has experienced them at some point in the past. My dog has ZERO health issues but the little things she has grappled with render her without coverage. Run, don't walk, to Spot Pet Insurance. They will, undoubtedly, try to provide a pithy response about fairness when they've been anything but. They are just words. Their lack of action speaks volumes. I hope the $400 was worth it, HP.
Insurer: Healthy Paws
By: Christina Baldwin
My sweet German Shepherd
My sweet German Shepherd, my sweet baby boy of 8 y.o., was found to have Cardiac hemangiosarcoma- a large mass in his right atrium that was bleeding. They drained the blood from his heart and needed to stay the night in the ICU. He stabilized and he was able to be discharged. He had multiple ultrasounds the weeks following to monitor a rebleed. He ultimately did rebleed, the large amount of blood was drained for comfort and so that we could euthanize him at home. Spot insurance has been very quick with reimbursements and thoughtful. They reimbursed the euthanasia and cancelled his policy without me having to give them a call. As one can imagine, this has been a very difficult time for our pack and not having to hassle with insurance has been appreciated.
Insurer: Spot
By: Debra