219,106+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,106 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great Experience with Healthy Paws!
Last week I submitted a claim for a cat ER service; HealthyPaws provided super fast claim review and reimbursement (all within 48 hours); and also great customer support! I would recommend it if you have a need for fast claim processing.
Insurer: Healthy Paws
By: Parker
Poor website design, poor customer service
There are a lot of issues with the site- a major one is that the sign-in page breaks. Custom service is not helpful when this happens. Explanations on why claims are rejected is not good.
Insurer: Figo
By: customer
Embrace Gives Peace of Mind
The claims procedure couldn't have been easier. You just submit the vet bill and a reason for the visit. We have a dog and two cats. Over the last few years we have submitted minor claims which were always paid promptly. Then, in the Fall of 2022 one our cats went into kidney failure. Our bill was $24K. After accounting for the co-pay (90%) and deductible ($500) Embrace promptly paid the claim. Needless to say we were delighted. The reason we got pet insurance is because in the past I've had to do the gut wrenching calculus of how much my pet's life is worth versus how much I can afford, and I never again want to be put in that position again.
Insurer: Embrace
By: Steve Lapham
SATISFIED IN PENNSYLVANIA
I SIMPLY WANTED TO RAISE MY DEDUCTIBLE SO I COULD LOWER MY PREMIUM. THE GENTLEMAN ADVISED THAT THE CURRENT POLICY HAD TO BE CANCELLED AND A NEW POLICY CREATED. HE MADE THE CHANGE AND I RECEIVED A NEW POLICY VIA E-MAIL. ONE THING THAT DID BOTHER ME WAS THAT THE E-MAIL STATED I WAS A NEW CUSTOMER.
Insurer: ManyPets
By: Kevin O'Donnell
Excellent Service PETS BEST
I recommend this company for its excellent service.
Insurer: Pets Best
By: NADUA FARAH MORAD
really?
i can't believe this company has received nothing but positive reviews. i am yet to receive a check from them. they have never notified me when my claim is being questioned. their directions on submitting more information is paltry. i've heard from several neighbors that they have never received a payout, as well. is feeling like a huge waste of my money and time.
Insurer: Healthy Paws
By: lori
Latest 1 comments
Lori, We’re sorry you are not satisfied with your plan. Your initial claim was denied due to missing information. We were in need of your pet's complete medical records and did not receive them, as such the claim was closed. We sent multiple notification emails to you noting that the claim needed documentation in order to be completed. We also sent your veterinary clinic multiple requests asking for records. Please note that when the necessary documents are received we can gladly open the claim for review. Your other claim was denied due to the invoice items falling under one of your plan's limited exclusions. The Healthy Paws Team
Healthy Paws saves the day again
Healthy Paws saves the day again. Other pet insurance providers may cost a little less, but I will go with Healthy Paws every single time. They make the claim process so much easier and payouts are so much faster - so you can focus on your pet and not have to worry about following up a million times or compiling medical notes or wondering if they are going to reimburse you or not. My frenchie was recently diagnosed with IVDD - it was terrifying, but I at least knew that she was going to get the best care possible because of Healthy Paws. So, so grateful for this service.
Insurer: Healthy Paws
By: Ashley Seaton
The process is easy
The process is easy, with clear instructions and a nice sense of humor ("space dog").
Insurer: Embrace
By: Tom Wilson