219,106+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 219,106 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

219,106 total


Most selected providers in "April, 2026"

This chart shows the distribution of the most selected pet insurance providers in April, 2026.

Providers with highest rating

Embrace

19,850 reviews

4.9
Healthy Paws

11,172 reviews

4.9
Fetch

5,539 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

14,974 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

May 01, 2023

Great Experience with Healthy Paws!

Last week I submitted a claim for a cat ER service; HealthyPaws provided super fast claim review and reimbursement (all within 48 hours); and also great customer support! I would recommend it if you have a need for fast claim processing.

Insurer: Healthy Paws

By: Parker

Useful
Verified May 01, 2023

Poor website design, poor customer service

There are a lot of issues with the site- a major one is that the sign-in page breaks. Custom service is not helpful when this happens. Explanations on why claims are rejected is not good.

Insurer: Figo

By: customer

May 01, 2023

Embrace Gives Peace of Mind

The claims procedure couldn't have been easier. You just submit the vet bill and a reason for the visit. We have a dog and two cats. Over the last few years we have submitted minor claims which were always paid promptly. Then, in the Fall of 2022 one our cats went into kidney failure. Our bill was $24K. After accounting for the co-pay (90%) and deductible ($500) Embrace promptly paid the claim. Needless to say we were delighted. The reason we got pet insurance is because in the past I've had to do the gut wrenching calculus of how much my pet's life is worth versus how much I can afford, and I never again want to be put in that position again.

Insurer: Embrace

By: Steve Lapham

Verified May 01, 2023

SATISFIED IN PENNSYLVANIA

I SIMPLY WANTED TO RAISE MY DEDUCTIBLE SO I COULD LOWER MY PREMIUM. THE GENTLEMAN ADVISED THAT THE CURRENT POLICY HAD TO BE CANCELLED AND A NEW POLICY CREATED. HE MADE THE CHANGE AND I RECEIVED A NEW POLICY VIA E-MAIL. ONE THING THAT DID BOTHER ME WAS THAT THE E-MAIL STATED I WAS A NEW CUSTOMER.

Insurer: ManyPets

By: Kevin O'Donnell

May 01, 2023

Excellent Service PETS BEST

I recommend this company for its excellent service.

Insurer: Pets Best

By: NADUA FARAH MORAD

May 01, 2023

really?

i can't believe this company has received nothing but positive reviews. i am yet to receive a check from them. they have never notified me when my claim is being questioned. their directions on submitting more information is paltry. i've heard from several neighbors that they have never received a payout, as well. is feeling like a huge waste of my money and time.

Insurer: Healthy Paws

By: lori

Useful
Latest 1 comments
Posted: | By: Healthy Paws Customer Service

Lori, We’re sorry you are not satisfied with your plan. Your initial claim was denied due to missing information. We were in need of your pet's complete medical records and did not receive them, as such the claim was closed. We sent multiple notification emails to you noting that the claim needed documentation in order to be completed. We also sent your veterinary clinic multiple requests asking for records. Please note that when the necessary documents are received we can gladly open the claim for review. Your other claim was denied due to the invoice items falling under one of your plan's limited exclusions. The Healthy Paws Team

Verified May 01, 2023

Healthy Paws saves the day again

Healthy Paws saves the day again. Other pet insurance providers may cost a little less, but I will go with Healthy Paws every single time. They make the claim process so much easier and payouts are so much faster - so you can focus on your pet and not have to worry about following up a million times or compiling medical notes or wondering if they are going to reimburse you or not. My frenchie was recently diagnosed with IVDD - it was terrifying, but I at least knew that she was going to get the best care possible because of Healthy Paws. So, so grateful for this service.

Insurer: Healthy Paws

By: Ashley Seaton

May 01, 2023

The process is easy

The process is easy, with clear instructions and a nice sense of humor ("space dog").

Insurer: Embrace

By: Tom Wilson

May 01, 2023

Payment made very quickly

Payment made very quickly

Insurer: Pets Best

By: Joel Rudy

May 01, 2023

Easy to submit

Easy to submit

Insurer: Embrace

By: Michael Coleman

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