222,727+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,727 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I just applied
I just applied. Have not had to use it yet so cannot comment on any experience with claims. The sign up was easy. Hope when I do have to submit a claim, it will be just as easy!
Insurer: Spot
By: Judith Szeto
I’m new to Spot
I’m new, but like the communication so far!!! Reviews are great!
Insurer: Spot
By: Cissy
I was told I couldn’t have my dog seen…
I was told I couldn’t have my dog seen for his vaccines. And I couldn’t add preventives to my policy. No one helped.
Insurer: Spot
By: Alexis Toppin
Poor customer experience when we need the most no help at all
In July 7th, I had a vet bill of $271, and despite not meeting the $300 threshold for the policy, I understood the situation and accepted that it wouldn't qualify for reimbursement. Unfortunately, in August, we had to use the insurance again, incurring a new bill that totaled over $500. When I submitted the claim for reimbursement, I was informed that due to the policy renewal, I would not receive any reimbursement. The policy's mechanism of resetting the claims threshold annually to zero feels unfair and has left me feeling deceived and let down. The fact that we pay over $800 per year for this insurance, hoping for support during times of need, only to receive no assistance when it matters the most, is truly disheartening. It feels like as customers, we are being let down by the insurance we trusted to protect our pets' well-being. Regrettably, this experience has led me to the decision of canceling my contract with Pet Fetch, as it no longer meets my expectations or provides the support I believed it would offer. Furthermore, I strongly advise others against using this insurance, given my unsatisfactory encounter. I sincerely hope that you take this feedback into consideration and use it to improve your services for other pet owners in the future.
Insurer: Fetch Canada
By: Chrystiann
I love the online vet feature
I love the online vet feature. It's been really helpful and the vets are very kind.
Insurer: Figo
By: Jake
The agents are informative and friendly
The agents are informative and friendly
Insurer: Sonnet
By: Angelina
Wellness in Health
Loved a wellness plan as well as the accident and illness plan they offered.
Insurer: Spot
By: Carol Rodriguez
Affordable home insurance and fine…
Affordable home insurance and fine customer service. Happy customer for 2+ years
Insurer: Sonnet
By: Andrew