222,727+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 222,727 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

222,727 total


Most selected providers in "June, 2026"

This chart shows the distribution of the most selected pet insurance providers in June, 2026.

Providers with highest rating

Embrace

19,944 reviews

4.9
Healthy Paws

11,311 reviews

4.9
Fetch

5,802 reviews

4.9
Trupanion

55,033 reviews

4.9
Pets Best

15,247 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified August 04, 2023

Embrace claim for Bella

Embrace stepped right up and serviced my claims. I can honestly recommend them

Insurer: Embrace

By: customer

August 04, 2023

Smooth talking and

Smooth talking and You pay now

Insurer: Sonnet

By: John Tambakos

August 04, 2023

Very easy to use online interface and…

Very easy to use online interface and helpful customer support

Insurer: Sonnet

By: Mohammad Tan Niaz

Verified August 04, 2023

I love Figo claims are so easy to file on the app, usually processed the same day and reimbursement to my checking account.

I love Figo. The c

Insurer: Figo

By: JH

August 04, 2023

Great customer service

Awesome and great customer service provider. Keep it up🙌

Insurer: Sonnet

By: King

August 04, 2023

They don’t do as promised

They don’t do as promised. They delayed processing claims. Sent in claims in March and April. They still were not processed in August. They didn’t process the claims until I asked to cancel and threatened Better Business Bureau complaint. Cancelling was a hassle to. It took them 3 days to process my request to cancel!

Insurer: Embrace

By: Carol Swenson

Verified August 04, 2023

Claims were processed quickly

Claims were processed quickly. Very happy with the service.

Insurer: Embrace

By: Marife Balingit

August 04, 2023

Excellent service

Excellent service

Insurer: Sonnet

By: Theodane Matthews

August 04, 2023

Very disappointed with this company

Very disappointed with this company. Submitted a claim for a ruptured anal gland and dental work. Pretty basic. On their website it says claims take about 2 weeks. We are going well over 30 days now. I get a letter that about an allergy shot my dog had and how a pre existing condition. I just read another review about them getting the same letter!! Has nothing to do with his surgery. I will be reporting them to the BBB. Im convinced they will find any excuses not to pay a claim.

Insurer: Nationwide

By: Evelin

August 04, 2023

Dissatisfied

Embrace says it's a 30 day review period. It's not. Took at least 60 days. They also had wrong diagnosis on the review. Really hard to get through on phone. I paid one year in full. Asked for money back and only received partial return of money. They said I was insured during that time but policy says not insured until review is completed in 30 days. Took 60 days, no claims made, no insurance and only partial return. They are shady.

Insurer: Embrace

By: Denise

Useful

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