219,106+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,106 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Made a claim over 3weeks ago
Made a claim over 3weeks ago. Still nothing! Only multiple email's requesting information from my vet. Not happy.
Insurer: Embrace
By: mloa69
Coverage problem
I’m not a fan of how I couldn’t add the preventive care option onto my dogs plan on the initial plan purchase. I tried calling to ask about it, but I kept having issues reaching a person. And now I apparently have to wait a year in order to add on the preventive care option to my coverage so any vaccines or wellness exams aren’t covered for a year.
Insurer: Spot
By: Megan Perreault
Emergency surgery, on a holiday!
My dog had an intestinal obstruction just after Christmas 2022. (He is an 9lb Yorkie who ate a 4oz package of chocolate covered hazelnuts! One hazelnut didn’t come back up and stayed in his intestines for 4 days, causing a laundry list of ailments/problems) This incident required X-rays, an ultrasound, medications, observation, IV fluids, multiple vet visits, and ultimately- emergency surgery plus two nights in an emergency vet post surgery. This was a very stressful, emotional experience- I was really worried and upset. Once I called in to FIGO and a representative explained what would be covered, I was so relieved!! I felt so much less stress that I wasn’t going to be responsible for a total of $5,800 in vet bills, and I could focus my energy on getting him home and caring for him post surgery. At times (prior to this emergency situation) there had been small things FIGO didn’t cover (which is how insurance works) and several things they did…. But when I needed them the most, they were there. I am a very happy, grateful customer!
Insurer: Figo
By: DDU
Always polite- answered my questions!!
Always polite- answered my questions!!
Insurer: Embrace
By: customer
Policy: TC0001507072
Thank you for your review, I am so happy with having my Dusti, under the loving care of Trupanion Insurance. I recommend Trupanion to all new dog owners as I take my Dusti for walks in the park. I always tell them how great this insurance is. You always come through for Dusti and me, and I take great pride to have you on my side, when it comes to taking care of my beloved Dusti. Thank you so much for your constant care and help. Lil B
First time submitting a claim
First time submitting a claim. Very easy to understand and smooth process on submission.
Insurer: Embrace
By: Thomas Franklin
Prompt service and the ease of…
Prompt service and the ease of submitting the claim
Insurer: Pets Best
By: Baloo n Ruxin With Hooman
We just signed up with Embrace last…
We just signed up with Embrace last week and the registration process was very quick and easy and we had a great customer service representative, Shanece, who explained the plans and signed us up. We’re looking forward to having the security of Embrace in the upcoming years.
Insurer: Embrace
By: Margie Hailbronner
My dog had a seizure and needed an MRI…
My dog had a seizure and needed an MRI of the brain, which is very expensive. It was easy for us to make the decision to do it because we knew Fetch would help us with the cost. The claim and reimbursement process was easy and quick and this was so helpful in a dificult moment. Thank you!
Insurer: Fetch
By: Teresita Carrasquillo
I love Fetch
I love Fetch! Their claim system is very easy to navigate and their responses and communications are very thorough and timely! Only takes a few weeks to get reimbursed! Love them!
Insurer: Fetch
By: Catherine