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Easy to upload, quick response and clear why things were approved or not.
Insurer: Fetch
By: LB
Trupanion is an awesome insurance…
Trupanion is an awesome insurance company! It offers flexible policies (in terms of the premium/copay balance) and genuinely pays 90% of covered expenses, even if one lives in pricey NYC. There are vets who use their direct pay software, which means one can just get the vet paid directly and pay the balance...and it's quick. (The time between a recent "we have received your claim" and "your claim was approved and we are paying..." emails for a vet direct claim was literally three minutes on a Saturday! ) Trupanion also offers direct deposit for claims paid directly to the client. Finally, their customer service is responsive and genuinely helpful; it also communicates with the claims dept, meaning there is no need to make the sad call about removing a pet from the policy b/c one had to say goodbye, as it is done automatically. Obviously, I'm a believer (and also speaking from personal experience with respect to the above details). Also, to be clear, I am receiving no incentives for this review other than my ongoing satisfaction with Trupanion.
Insurer: Trupanion
By: Lauren Pytel
Easy to forward Vet Bills to your site-…
Easy to forward Vet Bills to your site- easy to get a live person on the phone for questions
Insurer: Fetch
By: Roberta Bergofin
It was very simple to sign up
It was very simple to sign up, contact person was very knowledgeable, filing claim was easy and refund was sent in a timely manner.
Insurer: Spot
By: karen
Excellent service
They’re very prompt and reimbursing me very happy with the service
Insurer: Spot
By: Heather Abu Zahra
The claim process was much easier and…
The claim process was much easier and faster than I expected.
Insurer: Spot
By: Robin
Extremely easy to submit a claim
Extremely easy to submit a claim. Turn around time is quite fast.
Insurer: Spot
By: SUSAN BENENATI
I worked with Kyle while going through…
I worked with Kyle while going through a lost claim check during the claim process. Kyle was great with his customer service and actually listened instead of waiting for his turn to talk. I finally received my claim monies via direct deposit (Kyle’s idea) and just wanted to say thanks to Kyle again. I think he deserves a pizza party.
Insurer: Embrace
By: Robert Woods
Perfect customer service
Delaney was friendly and professional to work with. My issue was solved within minutes. Thank you!
Insurer: Prudent Pet
By: rstdengmail.com