208,919+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,919 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Heartbreaking Loss Made Worse by This Insurance Company
I would strongly advise pet parents to think twice before choosing Spot Insurance. When my beloved pet passed away, I expected empathy and support. Instead, I experienced delays, unclear communication, and a frustrating claims process during one of the most painful moments of my life. I had to repeatedly follow up, provide changing documentation, and push for basic answers while grieving. Pet insurance is supposed to provide peace of mind in emergencies and loss. This experience did the exact opposite. The lack of compassion and accountability was deeply disappointing. If you are buying insurance to protect your pet and yourself during difficult times, this is not a company I would trust. Losing a pet is hard enough. Dealing with this insurance made it harder.
Insurer: Spot
By: Nakul More
Pets Best
My friend who runs a rescue told me about Pets Best and referred me to her Farmers Agent - There are so many pet insurance companies on the Internet - I did my due diligence and I did a deep dive on all of them comparring them to Pets Best and in the end decided to give it a try, I have been extremely happy - I have sent in 2 claims so far and they were both paid promptly. I am very happy that I went with Pets Best + adding the Wellness package
Pets best is the best
Pets Best insures all three of my Boston Terriers, and has for five years. I am consistently impressed by the coverage offered, the ease of filing claims, and the responsiveness of customer service. I cannot recommend them highly enough.
Satisfied
I appreciate the updates on the process. I had to speak with an agent regarding my submission, the agent was patient and knowledgeable.
Insurer: MetLife
By: customer
Excellent Service!
Pets Best helped me through a difficult time when my kitty was diagnosed with FIP. They processed claims promptly and reimbursed me for 90% of $10K in vet costs for treatment. I am grateful to them for helping me and Pacino who is now cured!
Downfront
Downfront. Made sure i understood everything. Affordable too!!
Insurer: Nationwide
By: Wendy Truax
MetLife equals happy healthy pets
MetLife has always been a great help when I need them, whether it’s updating my information or submitting claims. They’re always ready to provide excellent service. MetLife offers a range of options, including preventive care and dental. MetLife has given me peace of mind, and I’m confident that they’ll be there to help if anything happens to my dogs.
Insurer: MetLife
By: customer
Quick response
Quick response, ease of filing, quick payoff.
Insurer: MetLife
By: customer
Very easy and affordable.
Very easy and affordable.
Insurer: MetLife
By: John Giovingo