222,668+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,668 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great Customer service and easy reimbursement
Fetch has great customer service and it's always an easy process to get reimbursed for claims. I've never had any issues.
Insurer: Fetch
By: DANA BIGGERS
When I have a claim it is handled right…
When I have a claim it is handled right away. Very pleased to have Fetch Pet Insurance for my dog. I would highly recommend them.
Insurer: Fetch
By: Elizabeth Fabrico
There is no way to reach a PERSON to speak to
There is no way to reach a PERSON to speak with. I was asked to submit 'additional information' from my vet which I did. After that I received 2 more messages to submit 'additional information' but my vet said that they don't have any 'additional' information. And that was the last I heard from Fetch Pet Insurance. No denial, no reason - just silence. Update: I was finally contacted by a real Person - she was helpful and explained what I still needed to submit. Now I know and hopefully in the future things will go more smoothly. I will change my review from 2 stars to 4 stars. I am not impressed and am considering to discontinue this insurance.
Insurer: Fetch
By: Annie
Very easy to submit claim.
Very easy to submit claim. Paid fast
Insurer: Fetch
By: Suzanne Fitzsimmons
Sadly
Sadly, one of our kitties became suddenly ill and we incurred substantial hospital/veterinary expenses including euthanasia. Our other kitty became very ill within days (different problem),more hospital expenses. Fortunately, she is now fine. Fetch was very helpful in processing our reimbursement in a very timely manner.
Insurer: Fetch
By: Carol L
Good and fast service
Very good service and the price is great
Insurer: Fetch Canada
By: Renee Charbonneau
I was a little disappointed that they…
I was a little disappointed that they did not cover most costs when I had to take my dog to the vet. I was told they weren't covered under the policy....I have read the policy and it was made to appear that these costs should have been covered. I will keep the coverage for now, but if and when I need to use it again and I go through the same issue before, I will drop this company.
Insurer: Pets Best
By: London
Quick Reimbursement & Assistance
I love how quickly my claims are reimbursed. I also enjoy being able to get in contact with the insurance company as soon as I call. The only thing I wish was different is the reimbursement for rehabilitation packages. I have to pay for the rehab package upfront and can only be reimbursed after I complete all of the sessions in the package. Which can take up to 8 weeks.
Insurer: Figo
By: Aaliyah Byers
My dog had a sudden health issue very…
My dog had a sudden health issue very shortly after subscribing. Fetch required specific documentation (which they stated clearly when signing up) and acted quickly to reimburse my vet costs
Insurer: Fetch Canada
By: Bob Boutilier
Escencial for a pet parent
This is the best investment we make for our furry baby. The peace of mind to don't worry about the high expenses in case of an medical emergency for our baby. Claims are processed easy and quite fast.
Insurer: Fetch
By: Adriana