225,030+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,030 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Policy canceled without reason or cause
Sonnet notified me last week that they've decided not to renew my policy. They did not provide any explanation why, or what I can do about it, other than to say "go find someone else". I have never missed a payment and never made a claim with them. This treatment is unacceptable and I would never recommend working with them.
Insurer: Sonnet
By: Steve Munday
Sonnet is very good insurance company…
Sonnet is very good insurance company that takecare of its customer
Insurer: Sonnet
By: Musheer
The options of the different coverages…
The options of the different coverages and breakdown made it quick to navigate which policy was best. Rebecca the customer care representative I spoke with was helpful going over and reviewing the policy!
Insurer: Prudent Pet
By: Melanie
Company takes payments on canceled policies refused to cancel my policy…
Company refused to cancel my policy when requested and continues to debit my bank with payments for a policy I don't have
Insurer: Sonnet
By: Val Eggertson
It is very easy and straight forward to…
It is very easy and straight forward to file claims. Excellent customer service throughout the claim process.
Insurer: Pets Best
By: Loren
Best price for the moment
Best price for the moment. Was already before with this company and don't regret it.
Insurer: Sonnet
By: Andrei
took too long to get a response.
took too long to get a response.
Insurer: Pets Best
By: Dan
With the use of the Fetch App
With the use of the Fetch App, completing and sending the paperwork was easy. Fetch followed up with emails to let us know where they were in the process with the claim.
Insurer: Fetch Canada
By: Colin
Honest and quick to process payments
Honest and quick to process payments. Excellent customer service when you have questions or concerns.
Insurer: Spot
By: Trish L.
don't expect much and you won't be disappoited
It's a big inpmrsonal company. A business! That means it just hides behind layers of bs. A recent claim for $1100 give or take due to a heart condition got us a refund of approx. $59. What? No explanation of course. And if you call to question the annual increasing premium you are laughed at with the comment 'our rates go up EVERY year'. So, we're going to kiss this outfit goodby.
Insurer: Embrace
By: John Falconer