154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

August 04, 2024

First time submitting a claim

First time submitting a claim. Found process easy to use and complete

Insurer: Embrace

By: Ed

August 04, 2024

I would say this is the worst kind of pet insurance.

I would say this is the worst kind of insurance. There are hidden prices all the way. They jacked up our price very high after registration. We received mixed information and there is no transparency. We took the maximum benefit, but still, after a month, the insurance claim did not go through. Our dog losing his baby teeth was considered as pre- existing condition. I would never recommend Embrace.

Insurer: Embrace

By: Julie

August 04, 2024

Claims process quick, intuitive and efficient.

Have had to utilize the claims on several occasions and each time, the claims process is always quick, intuitive and efficient.

Insurer: Embrace

By: dtaj

August 04, 2024

Paid the claim but slow and incomplete

Paid the claim but slow and incomplete. Missed some reimbursements that were due and hard to get answers on when the claim would be paid. Also confusing how to submit multiple receipts related to same issue.

Insurer: Pets Best

By: Consumer

August 04, 2024

Super easy to file and fast processing

Super easy to file and fast processing

Insurer: Pets Best

By: eve b.

August 04, 2024

I thought this was a good insurance…

I thought this was a good insurance company, but now that my dog has cancer, they are taking literally *months* to process significant claims for payment—still haven’t received anything or any indication when they will actually pay.

Insurer: Pets Best

By: L. Smith

Verified August 04, 2024

Agent was helpful and friendly!

Agent was helpful and friendly!

Insurer: Spot

By: Blair Bodie

Verified August 04, 2024

Prompt and informative

Prompt and informative

Insurer: Spot

By: Casey Buller

August 04, 2024

The rate increases are out of control

The rate increases are out of control, mine went up from $60 to nearly $180 in the two years with 0 claims.

Insurer: Trupanion

By: Marcus Newton

August 04, 2024

Pets Best has been so great at paying claims!

Pets Best has been so great at paying for our expenses! They are so easy to work with. Highly recommend!

Insurer: Pets Best

By: Nicole Stutte

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