219,034+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,034 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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My GSP needed a MRI and Spinal tap
My GSP needed a MRI and Spinal tap. The AKC insurance team was patient and helpful. Grateful for the coverage to help pay for my pups procedures. Good communication and fast claims service.
Insurer: AKC
By: Brian Geiger
Poor customer service and claims
Poor customer service and claims process. Coverage seemed good but expensive, onboarding for new insurance all clear and easy. Unfortunately when it comes to making a claim, they are awful. It’s been over a month since I submitted my claim and nothing. On 5 occasions I have called them, each time waiting between 20 and 50 minutes before giving up on the unanswered call. Email responses take days and don’t address the issue, seem like a bot that gives a cut and paste answer that doesn’t address the issue. They also need you to submit each receipt from the vet separately. That means that when they “contact your vet for more information” which is one of their stalling tactics, they don’t request everything, they just do one receipt. Wait a month or more (still waiting so don’t know) to do something with that then presumably start on your next receipt running through the whole process. My guess is they take months to process and ignore customer requests in order to find a way out of paying out on the policy, which is more expensive than my own health insurance. I asked them what was causing the delays, if they had staff issues or something unforeseen that was causing such bad service and they didn’t bother to respond. I’m done with them. Do not recommend.
Insurer: ASPCA
By: Joanne Davies
Embrace is the best dog insurance…
Embrace is the best dog insurance anyone can purchase. They always pay claims fast, never a hassle. We have had Embrace since our pup was 7 months old, now he is 14. As with any dog, accidents or cancer happens. It did for us and all our claims went smoothly. I highly recommend Embrace Pet Insurance.
Insurer: Embrace
By: dwaggylady
Major Medical Needs
Unfortunately our puppy has had a lot of major medical needs early on in his life with four major surgeries before the age of two, but because of pet insurance we were able to get him the right treatments and he is on his way to recovery. Fetch has been great to work with!! It is easy to upload everything and they do a nice job keeping you updated with the progress. They also have a quick turnaround with claims and direct deposit makes it so easy. If you are looking for a pet insurance you have come to the right place!
Insurer: Fetch
By: Mary
Easy to use
Easy to use the app. Claim was processed quickly. I have recommended Met Life pet insurance to friends and family.
Insurer: MetLife
By: Geraldine
Great Pet Insurance
I highly recommend MetLife Pet Insurance. It is easy to submit the claim. I get the documentation I need from the vet's office before leaving. Submit that info when I get home. Claims are received and processed quickly. Thank you MetLife Pet Insurance!! 🐾
Insurer: MetLife
By: Danielle
Five stars so far except this review process is annoying
Five stars except the reviews process is annoying no
Insurer: Pumpkin
By: Eileen
Worst insurance for pets
Worst insurance for pets. I have paid out thousands in vet bills and they found a reason to not cover then they cancelled both of my pets coverage when I requested they only cancel the deceased pets policy and when I asked to reinstate they said my pet needed to go thru the approval process again. My dogs a senior so they knew what they were doing when they canceled her policy.
Insurer: Prudent Pet
By: Tamra Trainer
Healthy Paws, the Right Choice
Our doodle had emergency surgery. We submitted the claim to Healthy Paws with the documentation including diagnosis and Xrays and lab tests. The Vet's office submitted the visit notes and details. Healthy Paws covered 90% of all expenses minus standard office visit and deductible, according to the plan outline, and we had a reimbursement check mailed to us within 5 days of submitting the claim. Then, we received a follow-up letter from Healthy Paws making an inquiry regarding our dog's recovery. There were no surprises. We are very grateful to Healthy Paws for honoring the commitment and for the speedy reimbursement. We made an excellent choice of insurance providers. We wish for our pet's well being, but it is comforting to know the insurance coverage is there in case it is needed. Larry and Jane, California
Insurer: Healthy Paws
By: Larry