222,668+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,668 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Live Chat, 5 Stars
Used the Live Chat for Customer Service. Questions were answered, agent was very knowledgeable. Very satisfied with service and company.
Insurer: Sonnet
By: Toree
Reassignment…
Resubmitted a claim for reassignment and it took several months before it was finally gone over again and approved. I had to call several times and spoke to several different people. I was told on more them one occasion that the paperwork that I needed was never received, or it was still in review. Very, very frustrating experience!
Insurer: Fetch
By: Nola Chambers
You won't regret Figo!
Making a claim for my pup's vaccines was the easiest thing I've done in my adult life! I had some anxiety that the process would be hard and confusing, but Figo makes it so easy. I didn't have insurance with my last pup and regretted it heavily when it was too late. I chose to get not only accidents and injury, but a couple of add-ons, including routine wellness. Having the added layer of protection to ensure my boy gets the absolute best care, no matter what the situation is, has taken so much worry away for me. Losing my girl was so hard, sudden, and expensive - so much so that I didn't know if I could get another dog. The extra peace of mind that comes with Figo's insurance has made my new best boy's transition so much more wonderful and keeps us both happy and healthy. It's cost effective and they work so incredibly fast!
Insurer: Figo
By: Courtney
So easy to file a claim
So easy to file a claim. I had a response within 24 hours. Very please and amazed at the quickness.
Insurer: Figo
By: Robin
Pets Best is such a great company to…
Pets Best is such a great company to work with. Submitting claims is very simple and straightforward. Their correspondence is always thorough and polite. Very glad to have the peace of mind that comes with our policies.
Insurer: Pets Best
By: Richard Allen
I bought heartgaurd for my dog yearly…
I bought heartgaurd for my dog yearly and they would not reimburse my second purchase a year from the first because I had hit my max. I pay them almost 100 dollars a month and they are a complete scam. Will be finding new insurance immediately.
Insurer: Pets Best
By: Lynn
200% Customer Care & Support
I've had my senior kitty enrolled for a few years. Now that serious health issues have sadly arisen, I have been so relieved that Embrace has done exactly what my policy described. A stressful and difficult period with your sick animal should not be further complicated by worry if your policy will come through... I've been given fast reaction time, clear claims processing, customer care, and direct deposit fund reimbursement. I would rate them 10 stars. I will keep Embrace for any new pets who join our family in the future. I'm a grateful customer and pet parent during a devastating illness.
Insurer: Embrace
By: Zuzu
Bad attention and no good communication with veterinary
My pet Cala, had intestinal diarrhea. The Veterinary said high and clear that you guys will cover the expenses of his treatment 100%. Since she had it last January we did the claim but your answer always was negative. I'm quite tired and disappointed and I feel scammed and cheated... I have been paying the insurance every month and also my cat's sickness. I will leave a google review also to allowed everyone know that you are not a reliable company... Thanks
Insurer: Pets Plus Us
By: bernat
I’m a new Fetch customer for 2 kittens…
I’m a new Fetch customer for 2 kittens and honestly, it is quiet like a psych experiment. I believe Fetch provides great options. When I had some doubts about what kind of coverage I should be looking for, Monica helped me to find the most fitting options for the kittens. So far, I had positive experience with the options and the team.
Insurer: Fetch
By: Elif Ece