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Claim reviewed in a timely manner
Claim reviewed in a timely manner. Explanation of Benefits very easy to understand. Reimbursement fast.
Insurer: Spot
By: Nancy Martzloff
BUYER BEWARE OF RATE HIKES
Have had Healthy Paws for 7 years. Premium started at a low $33 per mo. Increased gradually at first, but just doubled this year to $255 per monthly. We NEVER filed a claim and ALWAYS paid on time. Healthy Paws will take your money. As your pet ages they will keep increasing rates until you are driven out of your policy. A win/win for Healthy Paws.
Insurer: Healthy Paws
By: Peter Davis
Excellent customer service experience
I called to find out the correct way to submit a follow-up claim to an existing claim. Customer service was prompt, polite and answered my questions.
Insurer: Spot
By: Lucas S.
I went to file a claim and was told it…
I went to file a claim and was told it wasn’t covered and it was one thing that caught my eye when I decided to go with embrace so I lost all trust and told Tiffany I wanted to cancel and she has yet to cancel
Insurer: Embrace
By: Edie graham
Still waiting for refund
Still waiting for refund
Insurer: Embrace
By: Alouette Lopez
Great customer service!
I called customer service before signing up with Fetch. Amanda Mello was so wonderful in explaining all the benefits. She was quick to respond in email when I needed a little more follow up. I look forward to working with Fetch!
Insurer: Fetch
By: Stephanie Lubing
Buyer Beware!
We have been w/ Healthy Paws for 7 years, claim free. Monthly payment start at $33 per month. 7 years later $255. Same pet, same vet, same claim free history. As your pet ages, Healthy Paws will continue doubling your coverage, forcing you to drop coverage. Healthy Paws customer service says rates changed due to astronomical vet increases (our vet was 7%) and also blamed ourstates insurance regulators (we checked, they do not determine our increases), so it chalks up to a greedy insurance company and their profit margin. Buyer beware insuring older pets
Insurer: Healthy Paws
By: Peter
Latest 1 comments
Thank you for being part of the Healthy Paws family since 2017. Premium increases are influenced by two primary factors, the increased age of your pet and the cost of veterinary care services reflected in claims paid in your specific state. Your premiums have gone up since total claim payments to pet parents, among other things, have increased faster than premiums paid by all pet parents in your state. As a result, the premiums for insurance for all pets in your state need to be increased so your insurer can continue to provide this type of insurance. Premiums are determined based on the rates and rating rules filed with, and approved by, each state’s insurance regulator, which reflect the cost of treatment advances in veterinary medicine, and characteristics of the individual pet, in addition to the overall claims experience for the program within the region where the pet resides. We include premium increase information within the "Frequently Asked Questions" page of our website.
I had a great experience in updating my…
I had a great experience in updating my payment process/cancellation of my policy.
Insurer: Embrace
By: Candice G.
Lapse in auto pay NO ISSUES
I had a lapse in my auto pay. I called and the person was so helpful getting me back on track with no lapse in coverage and no additional charges.
Insurer: Embrace
By: Jennifer Corbin
Claims process fast and easy
Claims process fast and easy. Step by step on website with quick evaluation and payments. Dogs to the most amazing things and insurance is a great protection for our fur babies and wallet.
Insurer: Embrace
By: Duncan