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Took care of it
Took care of it, but dont feel its worth the monthly payment, for the amount you reemberce
Insurer: Fetch
By: Colleen
Quick and easy process for refund.
Quick and easy process for refund.
Insurer: Spot
By: SUSAN BARKALOW
Amazing Experience with Healthy Paws
I have trusted Healthy Paws with my pet insurance since I first got my sole dog, Daisy. Pet insurance was a must as a college student with a dog, as funds were tight and my dog has a medical record like a CVS receipt (unreasonably long). Healthy Paws was affordable and always provided quick review, response, and payment of my claims and when living paycheck to paycheck it was a necessity so I could give my dog the care she deserved. Fast forward to this year, Daisy was diagnosed with Cancer and had to have an expensive surgery. Healthy Paws, as usual, provides quick and excellent service during my claims and then personally reaches out to check in on Daisy’s recovery. She is doing great by the way, but having that personal touch makes us feel cared for and 10 years later I know that Healthy Paws is the right place for our care. Now that we had just gotten another puppy, there was no question in my mind about where we would get coverage for her, even though another company is partially covered by our employer benefits. I will always recommend Healthy Paws for the coverage of your 4-legged family if you want 5-star service and an exceptional experience.
Insurer: Healthy Paws
By: A Cameron
You covered my dogs illness and made it…
You covered my dogs illness and made it easy . Very reassuring
Insurer: Fetch
By: Suzanne Connolly
When I signed up they did a full review…
When I signed up they did a full review of my pets records. I was told they would cover cancer. I had the policy a year and when I needed it because my boxer was diagnosed with cancer they did another review and said it was a pre-existing condition. I asked for a refund since I have been paying a year and they said no they couldn't do that.
Insurer: Embrace
By: Meredith Wojciechowski
Review time and payment were in line…
Review time and payment were in line with what was communicated.
Insurer: Fetch
By: Kim
Pets Best cares more about its bottom line than our animals
We only adopt rescues. And although we humans got rid of pre-existing conditions in our healthcare, they still plague pet healthcare. When we got Minerva, we had to bring her to the vet during the 14-day waiting period because she had immanent medical issues. What do these insurers expect us to do, not give them life-saving care? At the time I expected Pets Best to not pay for that visit, since it was in the waiting period. What I did not anticipate is that they would nearly every claim we made after the 14-day waiting period by trying to find even the most specious connections back to that initial visit. Surgeries, medications, office visits, we've ended up with thousands of dollars of medical bills for procedures that we understood to be totally unrelated but that became "pre-existing conditions" as a result of that first visit. Here's an example of Pets Best malicious abuse of this policy: We had Minerva checked for a UTI because she wasn't always peeing in the litter box. The UTI came back clear, so we tried placing a litter box in the area she was peeing. Turned out that cleared the issue - she just had specific places in her new house she wanted to pee. Pets Best didn't pay for the UTI because it was during the waiting period. Fine. But then, four months later, we brought her in for a newly developed anxiety issue. We had gotten a third cat, and Minerva developed a significant anxiety disorder in response. Our vet put her on Prozac. And when we filed the claim with Pets Best, they denied it. Why? Because it was treating a "behavioral condition," and Minerva has a pre-existing history of "behavioral conditions" because she at one time peed outside of the litter box. No relation whatsoever to the events, no shared symptoms, and no common treatment pattern. When I spoke to a Pets Best representative, they said they are entitled to deny ALL behavioral treatments going forward because we brought her in for that UTI test and it WASN'T a UTI. For the record, we've been with Pets Best since 2015. Used to have nothing but high regard for them. But after 9 years, it's clear that they no longer care about us as customers or the welfare of animals, only manipulating their "pre-existing condition" policy to protect their bottom line. I strongly recommend everyone to avoid using this insurer. Find someone else.
Insurer: Pets Best
By: Michael
Good product
Lemonade is easy to use, quick to respond, and reimburses covered services promptly. We're glad we insured Maisy with Lemonade!
Insurer: Lemonade
By: Steve
Easy Submission
Submitting a claim is very easy to do on the website.
Insurer: Embrace
By: Debra Patton