154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,679 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,318 reviews

4.9
Healthy Paws

10,767 reviews

4.9
Fetch

27,453 reviews

4.9
Pets Best

14,149 reviews

4.9
Trupanion

62,992 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

August 03, 2024

2 Puppies cost money

I have had this insurance since my dogs were puppies. They are now 9 years old and I am continually impressed with the coverage of my Embrace insurance. 2 Puppies cost money and with this insurance, I can give them the best of care,. The claims are easy to submit and the communication can't be beat. Thank you Embrace

Insurer: Embrace

By: Donna D

Verified August 03, 2024

User-friendly

User-friendly, fast service!! Highly recommended!

Insurer: Spot

By: D. Thompson

August 03, 2024

Is good the Insurance but too Pricie

So, my dog ​​has been insured for almost 11 years now and at the beginning I paid $34, now I have to pay $216, it's terrible, I pay more for my dog ​​than for myself. I have the 80/20 plan.

Insurer: Healthy Paws

By: margitta

Useful
Latest 1 comments
Posted: | By: The Healthy Paws Team

We appreciate your being a part of the Healthy Paws family and are glad we have been able to provide coverage for your claims for the past 11 years. We realize no one likes any form of premium increase. We understand your concern and would be happy to review your account and discuss your premium increase with you in greater detail. Please call us at (855) 898-8991 and we will gladly answer any questions you have regarding the factors that go into your premium increase.

Verified August 03, 2024

I’m not happy with my experience with…

I’m not happy with my experience with embrace. When I first spoke with them before I decided to enroll my rescue dog I told them I have limited information for him. I asked would this be a problem getting claims paid. They assured me it wouldn’t be. I’ve put inn2 claims niw and neither of them had been paid. The reason why because they don’t have soap notes from one if the vets my rescue has seen in another state. I’ve call these vets and they don’t release his information to me because I wasn’t the owner at the time. I feel this company tell you what ever will get you to enroll your pet with them. I have another dog enrolled with nationwide and I’ve had very little problems with that company.

Insurer: Embrace

By: Donna Marceca

August 03, 2024

Performance Dog Agility Injury

Coming from another insurance company, the claim process is as easy however I found I was not able to leave any explanation or comment. Also, there were no instructions for how to receive payment. On my previous company's claim site, everything was right there from the beginning. By not having a place for explanation/comment, I feel I will have to guide my veterinarian on how to comment as the practice is extremely busy and sometimes the vet notes are not as descriptive as necessary.

Insurer: MetLife

Veterinarian: Animal Care Center of New Port Richey

By: Carol

Useful
August 03, 2024

Just Don't

Signed up for Trupanion when my dog was just under a year old & they quoted me $48, then increased it to $64, then $74, & now, 3 years later, they are attempting to increase it to $115 with their reason being: "We've paid more than $30,000,000 in claims for Florida pets alone. However, with our new Florida plan, we didn't get our pricing right-- which means we haven't been charging our members enough based on the value they are receiving" 1) What value? My policy doesn't even include preventative care 2) Because OTHERS filed claims, my rate has to increase? ...They do not care about your pet, just their own pockets.

Insurer: Trupanion

By: Kim

August 03, 2024

Insane yearly renewal increases.

I thought the company was great because of the coverage I got for the price monthly for an older dog. However, my policy just renewed and it went up from 80$ to 150$ per month which is more than my own insurance as a human. My dog is older (9) but we had no claims and no health issues last year, so no reason for the insane increase besides their algorithm. Beware! I will be switching due to a 47% increase if you’re looking for pet insurance. They said 25-35% is the average yearly increase.

Insurer: Embrace

By: Shaye Holdaway

August 03, 2024

Excellent great customer service … quick…

Excellent customer service … quick response!

Insurer: Embrace

By: susan wolfe

August 03, 2024

I absolutely love Pets Best

I absolutely love Pets Best. Love the quick uploads, have dealt with customer service which was pleasant, reviewing of claims is quick and payment made back is done quickly also. I highly recommend Pets Best to everyone I know.

Insurer: Pets Best

By: WMara

August 03, 2024

USAA discount scam and find ways to refuse coverage

As a USAA member I joined Embrace due to the discount. I paid $38 a month for a 1 yr old Yorkie. Now that she’s 2, the price increased to $53!!! In the past year I tried to make one claim, for kennel cough which was rampant. I was denied and told I had to wait a year for her to be cough free!?!? I had taken her to get her shots 3 days prior to my vet visit and noticed a lump on her butt. I ask the vet if it was because of her shots and she said probably. I declined aspirating it unless it didn’t go away. Embrace then said they would not cover any lumps, bumps, or cancer until I had it aspirated. It went away. What am I to test? The vet also told me to brush her teeth better because she has a bit of tartar on her tooth. Embrace said they wouldn’t cover any dental stuff until I had her in for a complete cleaning! I never even made any claims for lumps, bumps, cancer or teeth issues…but it’s like they find a way to block paying for anything in the future! And my rates increased!!! Their website doesn’t work half the time. Terrible customer service. I hope USAA sees this and drops them!!

Insurer: Embrace

By: Rose Bielec

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