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Rescued or Adopted may Fail Pre-X Review
I cancelled my policy with no claims filed after the Claims Department set up a non filed claim for dental after obtaining invoice from Vet. For Rescued Adopted Pets the Claims Dept. will Deny a claim for which there is no additional information available. For all Pet policies be sure to understand the Pre-X coverage and how it is administered. It is not always stated in the Policy!
Insurer: Embrace
By: m ori
So far my experience has been great
So far my experience has been great, the customer service agents are really knowledgeable and helpful, the empathy with the issue with my pets is amazing and I have being able to solve and understand all my questions and claims.
Insurer: Spot
By: Cristina De Los Santos
I really wanted to give a 5 star…
I really wanted to give a 5 star review, but I just can't. Signing up for the insurance for our 3 dogs was easy - fill out the questions and pay the fee. However, what isn't easy is getting reimbursed for vet visits and treatments. ASPCA says they need records for our dogs. Our vet says that everything has been sent. It's bad enough to have a sick dog. All we care about is getting them better. But thinking that having ASPCA insurance was going to 'ease the pain' of the bills so far isn't quite what we thought it would be.
Insurer: ASPCA
By: Maria
Spot pet insurance has been so easy
Spot pet insurance has been so easy to deal with! I purchased a plan to pay for the possibility of any large expenses related to my pet's health. The setup was really easy and the reimbursements have been extremely helpful during the stressful time of my dogs recent diagnosis.
Insurer: Spot
By: Deb A
Affordable, easy & quick turnaround!
Easy to choose a coverage plan, affordable prices, simple process to submit a claim and quick turnaround time for reimbursement.
Insurer: Spot
By: Timesha Rogers
Totally a scam
Totally a scam. More than a yr paying for it, when I do first claim, they sit on it for months claiming it needs more documentation when everything has already been provided. It’s until u call pissed saying you’re gonna cancel that they ACTUALLY start working on it. At the end never received a penny on any of my claims and NO REFUND EITHER. They just gave m the refund for the current month prorated. If I could gave zero starts I would. Do not waste $$$ on this crap.
Insurer: Embrace
By: Josue Diaz Rivera
We love our boxer dog.
We just like the fact that we have coverage on our precious family dog.
Insurer: ASPCA
By: Kenneth Young
I was pleased to see how easy and fast…
I was pleased to see how easy and fast it was to receive my reimbursement!
Insurer: Spot
By: Stacy Ciampo
Very helpful with a lot of information…
Very helpful with a lot of information regarding signing up an my first claim was easy to submit.
Insurer: Spot
By: Karlyn
Caring and Supportive Staff
With three cats already under policy, adding a fourth was just as easy. Jose Sabado not only walked me through several options available, he was very personable and caring. I have always received excellent service from Fetch.
Insurer: Fetch
By: Wendy Schmittzeh