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They are awesome and filling out claims…
They are awesome and filling out claims is real easy.
Insurer: ASPCA
By: Trista Pitts
So far it has been quick and easy
So far it has been quick and easy. Only confusion is I added plan that includes wellness checkups and shots but it’s not clear that I have that on the paperwork mailed.
Insurer: Pumpkin
By: Jennifer S. Ohio
Pretty easy to file
Pretty easy to file. Very quick responses.
Insurer: Embrace
By: Flo
I recently took my dog for a wellness…
I recently took my dog for a wellness checkup and was reimbursed within a week.
Insurer: Spot
By: Cori Beckmann
We can't say enough about Health Paws!
We can't say enough about Health Paws! Thank you so much for helping us with our Macie Grace. It was a very scary time and we were really worried me might lose her. My wife and I would like to express our sincere gratitude to all of you at Health Paws. It was extremely stressful and sad going through such a tough time but the one thing we didn't have to worry about is if we could pay for her treatment. Thanks to you all, we felt supported and comforted by the protection you provided us :) And on top of it all, you reached out to see how she is doing. Wonderful!! Everyone we speak with that has your coverage raves about you!! We can certainly see why!! :) Thank you again for all you did and do for us. We truly appreciate you and all you do!
Insurer: Healthy Paws
By: Correy Maher
It is so easy to submit a claim
It is so easy to submit a claim. And, Spot Insurance is quick to pay for the reimbursements. Love Spot!
Insurer: Spot
By: Thrifty Traveler
Amanda E was fabulous
Amanda E was patient, kind, knowledgable and helpful. This has been a frustrating claim dragging on for weeks and although there have been major communication problems, I am confident that Amanda E will sort everything out.
Insurer: Fetch Canada
By: Morgan Beaudry
Don’t waste your money
Paid for a policy for the whole year thinking it would be a good idea to have on both animals. Come to find out, If your animal gets sick within 14 days of the policy, you’re SOL. and if there’s any follow up appointments needed, it’s considered a “ pre-existing condition”. MetLife is an absolute SCAM. The only reason they deserve a single star is because of their professional customer service representatives.
Insurer: MetLife
By: Honest Reviewer
My review is in regards to a recent…
My review is in regards to a recent experience. Trupanuon has been very good on paying claims but for my next renewal they raised the rates 54%. I was in shock so I called and asked what the cost would be if I increased my deductible. The costs went down a lot if I increased it by just $50 so I said do it for my next policy period. I check the website today and it was much higher than quoted. I called and they said their reps made a mistake and that the quotes were the costs for the current policy period not the new one. I clearly told the reps it was for the new policy period. They refuse to stand by the quoted provided (I even have them via email). I find this very disturbing especially since 2 reps said the same thing. The supervisor said she is going to see if they can take some money off on the first month but can’t guarantee it. Very disappointed that they won’t stand by what they said. We have been a customer since 2014 and have never had something like this happen.
Insurer: Trupanion
By: Lisa Loewy