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The 1st veterinary visit for our new…
The 1st veterinary visit for our new puppy was not covered by insurance.
Insurer: Trupanion
By: customer
Fast payments and ease of filing claims
We issued insurance for our Doberman 3 years ago, but we had to use it since April 2024, when after an X-ray, ultrasound, and a trip to the emergency, we found out that our Anubis had DCM... All claims were quickly reviewed and paid according to our plan. Thanks to the whole Embrace team!
Insurer: Embrace
By: Yuliia Williams
Got it taken care of smoothly
Got it taken care of smoothly
Insurer: Spot
By: Laura Baxter
Excellent service and customer support…
Excellent service and customer support Thanks
Insurer: Spot
By: Dev
The tool makes the process soooooo much…
The tool makes the process soooooo much easier. I love the new process
Insurer: Embrace
By: R miller
Processed my claim in about 2 weeks…
Processed my claim in about 2 weeks which is pretty quick!
Insurer: Pets Best
By: Tain Rose
Good communication.
I have had all good communication with Spot Insurance, which has lead to excellent service.
Insurer: Spot
By: Karen Simpson
So thankful I got Trupanion for my kitten!
I got Trupanion for my kitten when I got an email from State Farm with an offer, knowing that things happen you don't plan for- I was mainly thinking broken bones, ingested items. I had no idea I would need to use it literally the next month! She had elevated liver values and required expensive testing and then prescription food, and they covered everything at 90%! We are now having to go to the university vet hospital, and the peace of mind having Trupanion makes this stressful time a little bit easier! I have recommended Trupanion to my family and friends, and to random strangers on the internet!
Insurer: Trupanion
By: Jennifer Hardin
VERY VERY DISAPPOINTED IN SPOT
I have had SPOT for 4 years plus now. Initially things went "ok" with claims, until now. I submit a claim and they are sitting on it. I have now sent 2 emails with the current clinical and treatment plan from my vet; while on phone "oh it's not coming through....I sent tit again,,,,,reluctantly, after about 1o minutes "Oh we have it now"; BOTH days I was given this nonsense. After I sent first email I get an email response that it will take 2 to 4 weeks for them to process my claim!!!!!!!!! This is absurd. I am being treated like I'm trying to get something for nothing. Not sure I will continue with this company after being treated this way. VERY VERY DISAPPOINTED IN SPOT AND THE WAY I AM BEING TREATED. My dog has been sick for couple of months now and vet trying to figure out what is wrong. I wasn't treated this way with my previous claims. UPDATE: A day or 2 after I wrote this the claim was processed and approved and I have received my reimbursement. Nothing was said about my review here. Thank you for taking the time to respond now.
Insurer: Spot
By: P B
I have always had a positive experience…
I have always had a positive experience with Embrace. It is easy to submit claims refunds are deposited directly into my checking account within a few days of approved claim(s). Also, customer service associated are easy to talk to and very helpful. I also recently lost a pet and Embrace was very compassionate. They sent me a beautiful sympathy card with seeds embedded with instructions on how to plant it to create a memorial for my Bently. I was very touched. I highly recommend Embrace pet insurance.
Insurer: Embrace
By: Christina Koundouriotis