209,630+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 209,630 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

209,630 total


Most selected providers in "March, 2026"

This chart shows the distribution of the most selected pet insurance providers in March, 2026.

Providers with highest rating

Embrace

19,735 reviews

4.9
Healthy Paws

11,015 reviews

4.9
Fetch

5,290 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

8,866 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified January 20, 2026

Seamless billing and invoice process

The billing process was really seamless. I love that they offer direct payments to the vet and I was only left paying my portion instead of paying the entire invoice and not having to be reimbursed.

Insurer: Trupanion

By: Simoene

Verified January 20, 2026

Responsive and Transparent

Spot insurance offers responsive assistance and quick and easy claim submission.

Insurer: Spot

By: SF

Verified January 20, 2026

Its not just one time but every single…

Its not just one time but every single time I don't receive a payment there is no cooresponding EOB which states will be sent via post office mail, however I am not receiving any. The claims submitted don't makes sense as meds have been covered in the past so why arent others being covered?

Insurer: MetLife

By: customer

Verified January 20, 2026

Horrible experience

If you actually have to deal with a problem be prepared to talk to 10 different people without any communication between them. Corporate Bureaucratic BS.

Insurer: MetLife

By: Unhappy customer

Verified January 20, 2026

Metlife is Getting Better!

This submission was good. My experiences in the past have been around the 1 star level. Hopefully they're getting better. It would be nice if they could include the Claim number they're working on in the e-mail replies.

Insurer: MetLife

By: Kobe

Verified January 20, 2026

So easy to file a claim online

So easy to file a claim online. Fast response that claims are being processed. Very fast process to receive payment for claims.

Insurer: Spot

By: Laurence Apel

Verified January 20, 2026

They Keep The Policy Holder Up To Date…

They Keep The Policy Holder Up To Date On Recent Claims Etc. Excellent Customer Care & Extremely Polite Employees that Really Are Interested In Listening To The Customer & In This Day & Age Its Hard To Find Such A Strong Care Like That, Keep Up The Good Work Metlife Pet !

Insurer: MetLife

By: craig conk

Verified January 20, 2026

Great experience

Super easy to make a claim, they hold true to what they say they will cover, fast turnaround. Have recommended to many people!

Insurer: Healthy Paws

By: MNH

Verified January 20, 2026

I am very happy with the coverage

I am very happy with the coverage and the monthly fee. When I've called with a question, the reps are always very helpful and interested in my cats. I always recommend Nationwide to my friends with pets.

Insurer: Nationwide

By: Wendilee

Verified January 20, 2026

Healthy Paws Pet Insurance has been my…

Healthy Paws Pet Insurance has been my favorite pet insurance for three of my dogs. They are very professional. They promptly pay what is due, sometimes even in one-two days after receiving the invoice.

Insurer: Healthy Paws

By: OM

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