209,630+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,630 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Pets Best Works As Claimed & Expected
You can't help but hear complaints or even downright horror stories about various pet insurances not working as advertised or promised; but I have had the best experiences, so far, with Pets Best! I pay the Vet, as is the case with most pet insurance polices, submit my receipt to Pets Best (both the app and web site work flawlessly), and within a matter of days the claim is approved for the covered amount, complete with a detailed explanation, and a few days later my reimbursement amount is automatically deposited into my bank account. Honestly, it can't be much easier!
Top notch
My dog Maggie recently got into the trash and eat some chicken bones. She fell sick, needed ultrasound, and x-rays to make sure that nothing was wrong inside. She spent the overnight at a veterinarian hospital in one day at her vet. Trupanion was top-notch. I can’t express how happy I am with their coverage. It would’ve been detrimental to our family budget to have to pay the entire bill.
Insurer: Trupanion
By: Lovely
Great First Experience With Pets Best
This was my first time filing a claim, and the process was simple and easy. I received email notifications as my claim progressed, along with updates explaining that it could take some time. The online dashboard was especially helpful, as it kept me informed every step of the way. I wasn’t sure whether my claim would be accepted, but it was, and I found the outcome fair and reasonable. If I ever need pet insurance in the future, I will definitely look no further than Pets Best.
Insurer: Pets Best
By: Karen
A Call for Transparency
You continue to tell me to call for more help. I have already spoken to you and the girl said Trupanion will not release to me the data they use to justify the 30% increase in my premium. Why don’t you tell all of the people who read your reviews why you refuse to release the data you use to justify your ridiculous increases so we know you aren’t lying to us. That is the only question I want answered. You wouldn’t answer it on the phone. How about answering it writing. Last time. Very simple, why does Trupanion purposely withhold data from its customers it uses to justify increases?
Insurer: Trupanion
By: Jon Dell'Olio
Excellent return time
Excellent return time. Great customer service.
Insurer: MetLife
By: Jane
Thank you so much for helping pay some…
Thank you so much for helping pay some of my vet bill , I really appreciate it and very happy
Insurer: Spot
By: Brenda Medina
They are on top of the game regarding…
They are on top of the game regarding the time of entering the clams and the rapid response.
Insurer: Spot
By: Rose Moore
I have submitted documentation…
I have submitted documentation requested 4 times and still pending ?? Why??
Insurer: MetLife
By: customer