224,996+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,996 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Very easy
Very easy! Very fast claim reimbursement! Thank you! Will recommend!
Insurer: Figo
By: Sara
Totally unreasonable
They took a typo in the medical notes that our vet worked very hard to rectify and ran with it. Would not even believe my vet that it was a typo and said their decision not to cover was final and that it was now a pre-existing condition. Vet said she never saw an insurance company act this unreasonable and deliberately obtuse. She went through all the requested channels to rectify the error but they still doubled down and deliberately misinterpreted another line in our pet’s health records to stick to their original adjudication that anyone with a first grade reading level would be able to interpret correctly. Our vet tried to make it clear again but they wouldn’t budge. Vet said she will never recommend Embrace to her clients based on how they acted with her and said it seems to have gone seriously downhill in the last year or so. They act like they get bonuses for denying coverage, it’s insane and their arguments are clearly bad-faith arguments.
Insurer: Embrace
By: Anonymous Pet Mom
Did a lot of research on the best plan…
Did a lot of research on the best plan for my pup. Your company outshined all others!
Insurer: ASPCA
By: Sharon Bertoli
I waited over 30 days before I received…
I waited over 30 days before I received any information on the delay of my claim. I was told that information was needed from the vet but when I contacted my vets office there wasn’t a request from Pets Best. I asked the vet office to please call and get them the information needed. I received a notice yesterday 11-13-23 that my claim was to be paid an amount lower than I was expecting and might take up to six days to receive even though I supplied my bank information.
Insurer: Pets Best
By: Olivia Herrera
SCAM ARTISTS - NOT WORTH THE MONEY
This company is a scam. They will find ways to designate everything a "preexisting condition." I paid them thousands, and they reimbursed nothing. Doubled my vet bills. THEIR REVIEWS MUST BE FAKE. Ridiculously expensive for nothing back.
Insurer: Pumpkin
By: Pregnant Lady
Very good so far
Very good so far, but I have not had to use it yet.
Insurer: ASPCA
By: Suzanne D
Claims were satisfactory resolved and…
Claims were satisfactory resolved and fast.
Insurer: Embrace
By: Andres Arcila
Spot works well with their customers…
Spot works well with their customers for both you and your pet. They process your claim fast and put it in your checking. I have been with them for years and have no complaints. Great Company!
Insurer: Spot
By: Virginia Palmer
Dependable Pet Insurance
The absolute best pet insurance we have experienced in years. Rates are competitive. Claims are addressed in a timely manner based on the package chosen. We are happy!!
Insurer: Spot
By: Kathryn