224,996+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,996 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I'm very grateful for Embrace
I'm very grateful for Embrace. They make the claim process very easy. I recently submitted for an appeal for my pet that was documented on initial evaluation that he had a preexisting condition which he did not. Still, I did not catch since I don't review the veterinary records. I did contact Embrace and they were able to assist me with what to provide to be able to remove the "preexisting condition". I would highly suggest anyone who has an elder pet to get Embrace. Illnesses and accidents are not planned. We purchased the policy over a year and half ago I think and just recently he became ill and we were able to use the policy which was a huge "peace of mind".
Insurer: Embrace
By: Michelle Black
Excellent Responsiveness, Questionable Increases
I've had only great experiences with MetLife pet insurance in terms of phone responsiveness and ease of making a claim. My only concern is that my rate went up 40% in one year, and no one was able to adequately explain that large increase. I understand my dog is one year older and veterinarian care in TN may have increased from last year, but FORTY PERCENT?!?!? Still a better price than most, though the increase did cause me to shop around a bit. We'll see what next year bring...
Insurer: MetLife
By: Janet
Best decision we ever made!
Our young rescue dog suddenly developed a neurological issue requiring many visits to specialists and a high level of care. He is living his very best dog life thanks to Pets Best - it allows us to give him treatments and care we would not be able to afford without this insurance. Everyone is always helpful and the claims process is very easy.
Insurer: Pets Best
By: Rosanna
TORN ACL
easy to submit claim. quick claim approval. worked the way I thought it would. no bad surprises.
Insurer: Trupanion Canada
By: marlon
I cancelled my dog’s policy in June as…
I cancelled my dog’s policy in June as we moved to a state that is not covered by Many Pets. I received written communication of the cancellation in June. I STILL continued to be charged every month since, despite multiple correspondences and requests to remove my information permanently from their system. They also stated they would refund me for an aberrant charge last month but still have not. It should not take five months to cancel someone’s account. I have reported this company to the BBB.
Insurer: ManyPets
By: Consumer
Great assistance!
Don was so patient with me and was able to assist me. He was professional and explained what to do in a manner which helped me to know what to do. Thanks Don!
Insurer: Fetch
By: Darlene Breedlove
Best and Easy Pet insurance
This is by far the best pet insurance. This is my first time having pet insurance and I am very satisfied. Thank you!! And my puppy thanks you too for all that is covered.
Insurer: Pets Best
By: Desiree
Premium increase
Well, while I am grateful that I have been reimbursed for some of the vet costs, I am very surprised that Trupanion Canada has just sent notice of a 27% increase in monthly premium, and has gotten the information on the most recent claims wrong, and has not yet replied with any explanations. Their website assures that premiums only go up when costs increase in 'my area' generally, not specifically, but 27% is excessive, especially when combined with a drop in customer service quality.
Insurer: Trupanion Canada
By: Bev
Embrace Pet Insurance has been wonderful!!!
Embrace Pet Insurance has been wonderful! It is so easy to submit a claim and each claim is quickly evaluated and paid. The bonus for me is that the claim is paid directly into my bank account. Their documentation on what is and what is not covered is very easy to understand. I highly recommend Embrace Pet Insurance!
Insurer: Embrace
By: PJ F