218,644+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,644 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Reasonable insurance
Reasonable insurance
Insurer: Furkin
By: Hwancheol
I need to see the outcome before I rate…
I need to see the outcome before I rate any higher.
Insurer: Embrace
By: Nick
Embrace is awful to deal with
Embrace is awful to deal with. I brought my rescue pup to the vet within the first two weeks of paying for the policy. She was sick. I had no choice. Well now every time I take her to the vet with vomiting or diarrhea, its deemed a pre-existing condition and not covered. DO NOT USE THEM! They have no problem collecting your money, but will not cover your pet.
Insurer: Embrace
By: Laura Spielman
Very polite professional
Very pleasant and I can hear her smile
Insurer: Prudent Pet
By: Marilyn Martinez
Easy to use and upload invoice
Easy to use and upload invoice
Insurer: Embrace
By: Inez Streuber
Great customer service
Friendly and knowledgeable
Insurer: Prudent Pet
By: Aly
Figo has been amazing
Figo has been amazing. It gives me so much peace knowing that I can pay my dogs vet bill with my credit card (if I don’t have enough cash) and get refunded a significant portion of the bill in just the matter of a couple days, literally. I don’t make a lot of money so it’s unrealistic for me to be able to pay a $600 vet bill out of pocket but with Figo, I use my credit card at the vet and Figo refunds me 90% of the bill back on my credit card so I really only spent $60 out of the $600 that was paid to the vet. The monthly payment for Figo is also not expensive and the benefits are great! I recommend Figo to literally everybody I know that has animals. It’s been lifesaving especially with inflation going up like crazy for food, rent, gas, etc. I can promise you I’m 110% a real person, I also read reviews and question whether the person is actually real or not. UPDATE: Yes Figo
Insurer: Figo
By: FigoUser
Friendly and Helpful
The Agent who helped me (I’m sorry , I forgot her name), was very informative, helpful, friendly, and explained coverage under our new policy to me.
Insurer: Prudent Pet
By: Lucinda Smerekar
Immediately canceled my policy after this
I had a policy for each of my cats. Per the contract, pre-existing conditions are not covered. However, they have a 180-day period where if a condition doesn't occur, it is not considered pre-existing. This stood out to me as a positive since pretty much no insurance company allows pre-existing conditions (this is a huge fail with health insurance, pet or human, but that's another conversation). One of my cats needed emergency surgery to remove an eye, and after I submitted the almost $2,000 claim, I found it was rejected/not covered due to it being a pre-existing condition for something that had occurred 220 days prior. One, THIS wasn't related to the other vet visit, at all -- this was an emergency. Two, it was well over the 180-day grace period even if they could try their hardest to related the two. The rep told me that since it was noted on his vet records, it IS considered pre-existing (but it was unrelated??) and it will NOT be covered. What is the point of pet insurance if they don't cover emergency surgeries which are always expensive? And what is the point of sticking with a policy/company if they don't uphold their word?
Insurer: Spot
By: Kayla Lewis