225,027+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,027 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Lacklustre Customer Service
Their customer service is very disappointing. They do not make it easy to get in contact with. I sent a message on their website when I was logged into my account. It said someone would reply in one business day but no one ever replied. I reached out on Facebook where thankfully someone quickly replied but they didn't even address my concerns at all. They simply gave me a phone # to call. A phone # should be listed under their "contact us" on their website. There is only the option to leave a message. I should not have to go through another means just to get their phone #. To me this feels like they don't want people calling. When I called no one picked up. After inputting my account info and personal details a recording said to wait for the next available assistant. So I waited but it was dead silent. There wasn't even any hold music to indicate that I was waiting for someone. So I had no idea if someone would be there eventually to assist me. After a while of dead silence I gave up. I called again and thankfully someone did pick up and my problem was resolved. Overall, a very frustrating customer service experience that wasted my time and energy. I will be moving on to another insurance company for my insurance needs.
Insurer: Sonnet
By: A L
ManyPets is the best pet insurance available.
ManyPets has been an absolute life saver for my 9 year old Dachshund, Reuben. I've had my policy for a little over a year now and just used it for the first time after an emergency visit to the neurologist came with an MRI. ManyPets received the claim, approved it, and refunded me in less than a week. Additionally, they have a great customer service team always ready to help & answer what they can. ManyPets is the best!
Insurer: ManyPets
By: Bridget Moyer
Easy
Easy to understand and file claims as well as choosing which level of insurance to buy
Insurer: ASPCA
By: Td
Overall it's a good website
Overall it's a good website, but one frustration is I cannot figure out how to add my cats' vet to my profile! I even got an email with a link asking me to do it, but there's no clear way to add it.
Insurer: ASPCA
By: Madeleine Buisseret
I couldn't get anyone to answer when I…
I couldn't get anyone to answer when I called with some questions.
Insurer: ASPCA
By: Cynthia Caywood
BEST experience
BEST experience Exceeded expectations Bought if for my young puppy. Never thought I would use it. About 9months she injured her shoulder. SPOT had been excellent. Start forward on what they cover and reimbursement was received quickly.
Insurer: Spot
By: Lisa Collias
I had to take my little girl to the vet…
I had to take my little girl to the vet because she would not eat. She had a blockage and required Surgery which was about $5000. The policy reimbursed a major portion of my out of pocket expense.
Insurer: Spot
By: Corey Steele
Highly Reccomend!
I've been using Healthy Paws for three years and I've recommended them to everyone I know looking for pet insurance. The rates are reasonable, my claims process very quickly, and it's allowed me to get care for my dog that I otherwise simply wouldn't have been able to afford. As someone with a pet with chronic digestive issues, it's made caring for him much less stressful.
Insurer: Healthy Paws
By: Corey