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Fast processing of our claim
Fast processing of our claim and reimbursement amount was as promised. Good service and great insurance for our cat!
Insurer: ASPCA
By: Michael D Moore
Every claim will be denied because of a nonexistent pre-existing condition
It doesn’t matter what your pet is diagnosed with. They will do everything in their power to market as a pre-existing condition and then when you ask, why will not give you any details on why they justified that and will refuse to provide the copy of the medical records, they’re supposedly using to determine that. It’s a complete scam I’ve ever dealt with.
Insurer: Spot
By: emery herbert
DONT BUY FIGO PET INSURANCE
I got Figo pet Insurance for my 4 dogs. After almost getting through their waiting period my dog got a lump on her leg...it was not there prior to getting the insurance. Sure enough cancer..not sure what kind cuz it cost 500 to get it checked out. I was 14 days from it being covered and they denied it. I ended up after 3-4 mos having to put her down. In the meantime I decided to cancel all policies for my 4 dogs. It is now 31 BUSINESS days and still no refund. I have called several times to check on it and always told it is being refunded...I have asked to talk to supervisor a few times...always NO ONE is available...and always told someone will call back but NO ONE calls back...and NO REFUND AND NO HEALTH CARE when my dog really needed it. Don't waste your money. Set it aside in an account and if something happens you'll have it. I found other reviews --- too late--- on reddit and other places saying this company will take your money but not give you the health care you pets deserve. Find someone else!
Insurer: Figo
By: Rose Nied
Love Embrace
Love Embrace, they are there when you need them. Paper check reimbursement can be slow but customer service is excellent.
Insurer: Embrace
By: Mrs Jones
Thank you for saving us in such a stressful time!!
We have a cat who tends to be more pukey and for about two days straight we thought he was trying to cough up a hairball, well when we realized that he started gagging more and more frequently with nothing coming out, we got very worried. We thought he had swallowed something he shouldn't have and something may have been stuck. Given we already had lost time, and our vet couldn't take him for another two days, we went to the emergency vet. Long story short and $5300 later... we were so financially stressed and worried, PetsBest covered EXACTLY what they had promised per our policy with no questions asked and claims process was so easy. WE ARE SO THANKFUL to Pets Best!!
Insurer: Pets Best
By: Iva Mihaylova
Not too impressed
I’m not impressed with the handling of anything regarding Embrace. When I need to speak with a customer service representative, I spend ridiculously long amounts of time on hold. Then the people dealing with the claims often seems less than caring or knowledgeable. Not thrilled that I switched to Embrace.
Insurer: Embrace
By: Fran Magee
they pay
they paid what was to be paid even thou i only had a few days before the dogs accident. thank you embrace
Insurer: Embrace
By: Rita
The process of attaining insurance for my service dog.
Although, I have yet to receive actual service with my pet insurance the experience, price and customer service was top notch. Thank you for helping me get peace of mind ensuring my service dog is going to be well insured.
Insurer: Embrace
By: Rose Artis
Bay Shore Animal Hospital is a loving…
Bay Shore Animal Hospital is a loving and caring animal Hospital. The Staff and Veterinarians at Bay Shore Animal Hospital are the greatest, they are caring, loving, compassionate, knowledgeable and skilled team of professionals. "I AM VERY HAPPY" as a pet owner to bring my dog to this Hospital.
Insurer: Embrace
By: Mauricio Romero
Took over 3 months to get a single…
Took over 3 months to get a single claim processed. They constantly sent emails for information that was already sent multiple times. A couple days before the first claim finally processed, Embrace decided to send me an email containing a ton of "permanent conditions" that would never be covered by the insurance. This rendered the insurance basically useless. They did eventually send me a very disappointing check. I would not recommend this pet insurance.
Insurer: Embrace
By: Jf