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Pet parents across the U.S. and Canada have left over 222,291 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Healthy Paws go Above & Beyond!
When researching pet insurance I knew I didn't want it for basic pet responsibility (check ups, flea and tick, vaccinations, etc. etc) In my opinion, those costs should be considered when you are thinking of getting a pet. I wanted insurance for the emergency and unexpected moments. So when my dog was considered critical for a bladder blockage and my vet sent us to the ER immediately, I knew this was going to be expensive. After a successful surgery to remove 50+ bladder stones, with 1 stuck in her urethra, she still would not urinate which had her hospital stay extended a few more days. All I kept saying was thank goodness we have Healthy Paws Insurance. The financial stress that would've been added during this time was eliminated. I love that you pick your own plan; choose your deductible, and your splits...and payment is ALWAYS SUPER QUICK! If this doesn't convince you enough to chose Healthy Paws for your pet insurance, how about them emailing me afterwards to check on Bailey!!! What insurance company does that??? I highly, highly, highly, recommend Healthy Paws Pet Insurance!!
Insurer: Healthy Paws
By: Karen
I will never be without PetFirst again!
I'm so glad I purchased insurance when Mandy was a puppy. Unfortunately, at 1 1/2 she developed her first Mast Cell Tumor. Since that time, we've maxed out our $5000- insurance policy every year. It was one of the best decisions I've ever made. Met Life is very easy to work with-filing claims are a piece of cake, and when I've had to connect with them, the staff has been extremely accommodating! It is so well worth the price even if you never need it-it gives great piece of mind! (I've never had to file a claim for my older lab, almost 7 years of age (and hopefully never will). The price is not as expensive as you might think and well worth every penny!
Insurer: MetLife
By: Linda
MetLife is a win for me!
I have had the most seamless experience with MetLife, from the original signup day right through claims. The app is easy to navigate, within 48 hours they let you know they are reviewing your claim & within 48 hours a decision is made. Within 2-3 days you have your money. I have had experience with other ins companies that simply took my premiums & never covered anything. I’ve been pleasantly impressed with MetLife’s pet insurance plan.
Insurer: MetLife
By: Tracey
Claim
I recently called in and talked to someone again. My question was I understand That the ACL It's a ligament. But in the policy it does not say when I took my dog in for examination. To find out why she was Limping and never stated in the policy that it would not be covered. Now the person I spoke to say it doesn't say it in the philosophy, but it's n of confused on that. Then she said due to the fact. It was dealing with the ACL is not covered. But on the examination when she had her surgery, she had blood work. But you pull that out of the surgery paper, which was bill $27.60 and paid me 25 dollars. So how can you say you do not cover anything Dealing with the ACL but you can pull out her labs for blood work and cover that. It don't makes sense. I will have to get in touch with somebody to get a clear understanding of this.
Insurer: Pets Best
By: Aneita
Seamless website to manage claims
Seamless website to manage claims, and easy to understand coverage. Most importantly, they were understanding and there when I needed them for my dog's health!
Insurer: Spot
By: Natalie T
Great!
Super easy, smooth process and really helpful.
Insurer: Lemonade
By: Wilma
Sonnet has been a great insurance…
Sonnet has been a great insurance company to deal with. I have never had any issues getting things resolved quickly.
Insurer: Sonnet
By: Consumer
Quick response to claim
Quick response to claim, full 90 percent payout as advertised.
Insurer: Spot
By: Carol Telesky
They were very helpful
They were very helpful. Made a quick payment. Excellent service!!
Insurer: Spot
By: Robert Grimes