222,278+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,278 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great plan/coverage options
Takes a bit for the claim to get processed but so far no issues and the plans/ coverages are better than most other insurance providers. Would recommend to anyone who loves their pet!
Insurer: Pets Best
By: Patrizia Heinzl
I had never had to file a claim for my…
I had never had to file a claim for my dog Winston and I called for help in doing so today. Emi Bradley was the one that helped me and I have to say she was WONDERFUL. She walked me through every step I needed to do (even how to save everything to a file), I am sure it was frustrating for her to have to stop and give me time to do all the things, but, she did and I am very thankful for her help. I hope everyone is as helpful as she is. She is a great asset to your company.
Insurer: Fetch
By: Brenda
Switched to Sonnet and now I’m saving over $1,200
I am so thrilled we were able to find affordable insurance through Sonnet! The online quote was very easy & straightforward, as was the quick phone call to set up our policy. We are now saving over $100/month for the exact same coverage we had with our previous insurance company, and I even find sonnet’s app/website to be more user friendly! All of my client/policy information is easily accessible through my account in the app, which saves me a phone call whenever I have a question :) We’re so happy we were able to cut down our monthly bills by making this simple switch & not having to make any sacrifices. Based on my experience so far I would highly recommend sonnet to anyone looking for more affordable insurance. We’ll be saving over $1,200 this year alone, and I can’t wait to use that money for something we enjoy more than bills (which is pretty much anything haha)
Insurer: Sonnet
By: Elizabeth Burney
The ease of submitting claims and…
The ease of submitting claims and prompt action when reviewing.
Insurer: Spot
By: Joshua Gallman
Your return info on claims
Your return info on claims. Thank you. Also the sight is so easy to use. Thank you.
Insurer: Figo
By: Mary
Worth the money!!!
I highly recommend Embrace Pet Insurance. I was skeptical when I first decided to buy insurance, but I have nothing negative to say about them. Quick, cover what they tell you when you sign-up and worth the money.
Insurer: Embrace
By: Maria Perricone
Heartbreaking rigidity and poor customer service...
For years, I've been paying nearly $200/month for my older dog. I've never filed a claim once. In July, she suddenly needed serious dental work (a lot to process financially and emotionally). I'm 9 months pregnant, working full-time, and have been juggling a lot. Yesterday, I sat down to formally file the claim. That's when I learned the window closed 2 weeks ago. I had no idea there even was a claim window---apparently this is only after a policy renews. The rep told me my renewal was 6 days after the procedure (seriously, just 6 days!). For that reason, the window kicked in and they won't even consider the claim. Had the emergency happened a week later, there'd be no issues, which is a reality I'm struggling to wrap my head around. I can't begin to describe how disappointed I am with Embrace, or how stupid I feel for giving them so much money over the past few years... The policy doesn't cover preventive care (I have to pay *another* plan for that), only emergencies; so, now that I'm finally facing one, I can't believe Embrace won't consider reviewing it given how close it was to the renewal... This is an unfathomably profitable company. I'm not sure how a business taking in *so much money* from its customers won't even offer an appeals process. There's nothing patient- or client-centered about Embrace. If you're in the unfortunate position of working with them, please do yourself a favor and (1) read through every fine line of your policy, (2) set calendar reminders for policy renewals, and (3) file all claims immediately. Embrace's policies and procedures are designed to make reimbursement as challenging as possible.
Insurer: Embrace
By: Brynne
Excellent service
We've had a few claims for our pup and they have all been covered as expected. Excellent peace of mind!
Insurer: Pets Plus Us
By: Brenda
Life saver
Two years ago today, I found out my little man had a tumor on his heart that was leaking fluid. I thought my days were numbered with him. Since then, he’s had 3 heart surgeries, a round of radiation, chemo, a tumor removed on his leg, hypertension, blood clots on his lungs, a late night seizure which resulted in a tumor on his brain, another round of radiation and chemo. He’s on countless meds and gets scans every 8 weeks. The silver lining is he’s still here! Going strong! He wouldn’t be here without pet insurance! They have not questioned one thing. I preach all the time, if you love your pets, get pet insurance. 🥰 #DougtheDog
Insurer: Healthy Paws
By: Robyn
I hate that our pup got sick
I hate that our pup got sick, but thank goodness we had the insurance for unforeseen health that is very expensive. She is doing so much better. Hope nothing else goes awry.Pumpkin would be my ONLY recommendation to other dog owners.
Insurer: Pumpkin
By: customer