224,996+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,996 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Terrible experience
My cat became seriously ill and was hospitalized at Tufts veterinary hospital who did everything they could save her but she passed away. Months later I received a call from MetLife about another matter but was told by the agent O could file a claim which I did. They asked for more info, I provided it. Then they denied the claim because it wasn’t filed within 90 days. They all knew when it happened and kept encouraging me to continue only to process and deny the claim. Trust me when my beloved cat passed away unexpectedly I was not thinking “oh, I better file a claim for within 90 days”. Terrible on MetLife’s behalf.
Insurer: MetLife
By: Denice
Outstanding company to deal with
Not only was the MetLife pet policy more than competitive than other quotes I received, and in most cases less, but their coverage for both preventative and health is extensive. Additionally, I saw a vet for our puppy on Tuesday, easily completed the claim on their mobile app, but was reimbursed by Thursday.
Insurer: MetLife
By: Bob
User friendly on-line app to easily…
User friendly on-line app to easily upload documents and file claims
Insurer: ASPCA
By: Yvan Wampler
Never had any problems with filling a…
Never had any problems with filling a claim. Having pet insurance is a have to today. I’m very satisfied with the service I’ve received.
Insurer: ASPCA
By: Pat Rummel
The way you file your claim is very…
The way you file your claim is very confusing. It makes you think you aren’t being reimbursed correctly if you possibly choose the wrong option. I dislike it and will consider alternative companies in the future
Insurer: ASPCA
By: Lee
I find them to be very thorough.
I find them to be very thorough.
Insurer: ASPCA
By: customer
Good price but the waiting period is…
Good price but the waiting period is frustrating
Insurer: ASPCA
By: SM
Great Insurance!
We've had Trupanion insurance on our dog since she was just a new puppy and have always been very happy with their quick response to claims. Insurance seems to be a must these days.
Insurer: Trupanion
By: Pat
Piece of mind
I have not needed to use Figo Pet Insurance yet. My contact by email to Figo customer service was handled quickly and efficiently. Just feels great to know I have this insurance for my chihuahua.
Insurer: Figo
By: Cynthia Major