You truly care for my Darla.
You truly care for my Darla.
You respond quickly, and I get excellent help on the phone every time.
- INSURER:
Trupanion
- POSTED: 09/11/2022
- BY: Margie
- BREED: Jack Russell Terrier
- AGE OF PET: 0 - 3
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Crystal is a tremendous asset to your business.
Crystal is a tremendous asset to your business. She provided answers and helped my understanding of the Trupanion billing process. Guided me through changing my payment procedure. And beyond that, was very personable and a pleasant person that represents your business!
- INSURER:
Trupanion
- POSTED: 09/11/2022
- BY: Ben
- BREED:
- AGE OF PET: 7 - 10
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my review
Après un petit malentendu, il a été facile de vous rejoindre et de trouver une façon de régler tout ça... Ensuite, tout a été facile et convivial
- INSURER:
Trupanion Canada
- POSTED: 09/11/2022
- BY: Isabelle
- BREED:
- AGE OF PET: 0 - 3
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I will change my answer when my issue gets results actually Ari was very helpful and found the issue but it needs to be resolved they owe me about $800 of double holding of deductible once it's resolved through the best right now I'm $800 in the hole
I will change my answer when my issue gets results actually Ari was very helpful and found the issue but it needs to be resolved they owe me about $800 of double holding of deductible once it's resolved through the best right now I'm $800 in the hole
- INSURER:
Trupanion
- POSTED: 09/11/2022
- BY: Andi
- BREED: Mixed breed
- AGE OF PET: 0 - 3
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The service rep was very helpful.
The service rep was very helpful.
- INSURER:
Trupanion
- POSTED: 09/11/2022
- BY: Francesca
- BREED: Miniature Dachshund
- AGE OF PET: 0 - 3
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First Claim
The claim was easy to complete. I was thinking I would have more covered or the amount of the vet visit. The folks I spoke to were very friendly and knowledgeable. Waiting on my payment to arrive by mail as I have not had the time to the direct deposit yet.
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The wait was long even to be transferred
The wait was long even to be transferred
- INSURER:
Trupanion
- POSTED: 09/11/2022
- BY: Brenda
- BREED: Shih Tzu
- AGE OF PET: 0 - 3
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Incredibly slow to process larger claims.
Incredibly slow to process larger claims. When I reached out to inquire about the status of a larger claim, I was told Trupanion was waiting for additional information from me, but had never reached out.
- INSURER:
Trupanion
- POSTED: 09/11/2022
- BY: Joshua
- BREED: Australian Cattle Dog
- AGE OF PET: 7 - 10
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my dogs insurance
It is always taken care of immediately and it is paid quickly.
- INSURER:
Trupanion
- POSTED: 09/11/2022
- BY: Natalie
- BREED:
- AGE OF PET: 0 - 3
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