154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,226 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,336 reviews

4.9
Healthy Paws

10,802 reviews

4.9
Fetch

27,500 reviews

4.9
Pets Best

14,169 reviews

4.9
Trupanion

63,015 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

September 05, 2024

Terrible!!!

Terrible!!!! I had to send in my pets paperwork from the veterinarian three times because they keep on asking to send it which I did again three times Pets Best is getting to be pets worse nightmare.

Insurer: Pets Best

By: A. Ruiz

September 05, 2024

Helped me switch payment dates!

Cayden helped me out with switching my payment date for the month and now I feel better knowing I'm able to do that if I needed to. He was very nice and helpful, Definitely would recommend family and friends to this company for there fur babies, they seem like they really care.

Insurer: Trupanion

By: Heather Foster

Verified September 05, 2024

This is how pet insurance should be

This is how pet insurance should be: Timely, No hassle service!

Insurer: ASPCA

By: Mary Barr

September 05, 2024

Super service

I'm really pleased with the service I've received from Fetch. I added the wellness component to our premium and had a question about the start of coverage. In a live chat two days ago with an agent named Andrea, my questions were answered, clearly, respectfully, cheerfully, and to my satisfaction. Not only that, I received a follow-up phone call related to an earler message I'd left for Fetch. I called Fetch back today to confirm my question had been addressed correctly and had the pleasure of speaking with another terrific agent named Kelsey who assured me all was in place as I'd understood. This level of attentive customer service is rare. Having been with another pet insurance company with our last dog, we are more than pleased with our switch to Fetch. Based on my two experiences and our quick claims responses over the past 6 years, Fetch is clearly doing things right!

Insurer: Fetch Canada

By: Bruce Gram

September 05, 2024

Super service

I'm really pleased with the service I've received from Fetch. I added the wellness component to our premium and had a question about the start of coverage. In a live chat two days ago with an agent named Andrea, my questions were answered, clearly, respectfully, cheerfully, and to my satisfaction. Not only that, I received a follow-up phone call related to an earler message I'd left for Fetch. I called Fetch back today to confirm my question had been addressed correctly and had the pleasure of speaking with another terrific agent named Kelsey who assured me all was in place as I'd understood. This level of attentive customer service is rare. Having been with another pet insurance company with our last dog, we are more than pleased with our switch to Fetch. Based on my two experiences and our quick claims responses over the past 6 years, Fetch is clearly doing things right!

Insurer: Fetch Canada

By: Bruce Gram

September 05, 2024

Super service

I'm really pleased with the service I've received from Fetch. I added the wellness component to our premium and had a question about the start of coverage. In a live chat two days ago with an agent named Andrea, my questions were answered, clearly, respectfully, cheerfully, and to my satisfaction. Not only that, I received a follow-up phone call related to an earler message I'd left for Fetch. I called Fetch back today to confirm my question had been addressed correctly and had the pleasure of speaking with another terrific agent named Kelsey who assured me all was in place as I'd understood. This level of attentive customer service is rare. Having been with another pet insurance company with our last dog, we are more than pleased with our switch to Fetch. Based on my two experiences and our quick claims responses over the past 6 years, Fetch is clearly doing things right!

Insurer: Fetch Canada

By: Bruce Gram

September 05, 2024

Super service

I'm really pleased with the service I've received from Fetch. I added the wellness component to our premium and had a question about the start of coverage. In a live chat two days ago with an agent named Andrea, my questions were answered, clearly, respectfully, cheerfully, and to my satisfaction. Not only that, I received a follow-up phone call related to an earler message I'd left for Fetch. I called Fetch back today to confirm my question had been addressed correctly and had the pleasure of speaking with another terrific agent named Kelsey who assured me all was in place as I'd understood. This level of attentive customer service is rare. Having been with another pet insurance company with our last dog, we are more than pleased with our switch to Fetch. Based on my two experiences and our quick claims responses over the past 6 years, Fetch is clearly doing things right!

Insurer: Fetch Canada

By: Bruce Gram

September 05, 2024

Super service

I'm really pleased with the service I've received from Fetch. I added the wellness component to our premium and had a question about the start of coverage. In a live chat two days ago with an agent named Andrea, my questions were answered, clearly, respectfully, cheerfully, and to my satisfaction. Not only that, I received a follow-up phone call related to an earler message I'd left for Fetch. I called Fetch back today to confirm my question had been addressed correctly and had the pleasure of speaking with another terrific agent named Kelsey who assured me all was in place as I'd understood. This level of attentive customer service is rare. Having been with another pet insurance company with our last dog, we are more than pleased with our switch to Fetch. Based on my two experiences and our quick claims responses over the past 6 years, Fetch is clearly doing things right!

Insurer: Fetch Canada

By: Bruce Gram

September 05, 2024

Super service

I'm really pleased with the service I've received from Fetch. I added the wellness component to our premium and had a question about the start of coverage. In a live chat two days ago with an agent named Andrea, my questions were answered, clearly, respectfully, cheerfully, and to my satisfaction. Not only that, I received a follow-up phone call related to an earler message I'd left for Fetch. I called Fetch back today to confirm my question had been addressed correctly and had the pleasure of speaking with another terrific agent named Kelsey who assured me all was in place as I'd understood. This level of attentive customer service is rare. Having been with another pet insurance company with our last dog, we are more than pleased with our switch to Fetch. Based on my two experiences and our quick claims responses over the past 6 years, Fetch is clearly doing things right!

Insurer: Fetch Canada

By: Bruce Gram

September 05, 2024

Super service

I'm really pleased with the service I've received from Fetch. I added the wellness component to our premium and had a question about the start of coverage. In a live chat two days ago with an agent named Andrea, my questions were answered, clearly, respectfully, cheerfully, and to my satisfaction. Not only that, I received a follow-up phone call related to an earler message I'd left for Fetch. I called Fetch back today to confirm my question had been addressed correctly and had the pleasure of speaking with another terrific agent named Kelsey who assured me all was in place as I'd understood. This level of attentive customer service is rare. Having been with another pet insurance company with our last dog, we are more than pleased with our switch to Fetch. Based on my two experiences and our quick claims responses over the past 6 years, Fetch is clearly doing things right!

Insurer: Fetch Canada

By: Bruce Gram

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