154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,226 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,336 reviews

4.9
Healthy Paws

10,802 reviews

4.9
Fetch

27,500 reviews

4.9
Pets Best

14,169 reviews

4.9
Trupanion

63,015 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

September 05, 2024

…not about customer satisfaction

I have only had this insurance for a few months ..I submitted claims for all 4 of my Pets over 20 days ago...nothing I have messaged them twice and I was met with excuses...it does nit take 15 to 20 days to review claims that's ridiculous submitted claims 8/17/24 ....

Insurer: Fetch

By: Beth Hall

September 05, 2024

…not about customer satisfaction

I have only had this insurance for a few months ..I submitted claims for all 4 of my Pets over 20 days ago...nothing I have messaged them twice and I was met with excuses...it does nit take 15 to 20 days to review claims that's ridiculous submitted claims 8/17/24 ....

Insurer: Fetch

By: Beth Hall

September 05, 2024

…not about customer satisfaction

I have only had this insurance for a few months ..I submitted claims for all 4 of my Pets over 20 days ago...nothing I have messaged them twice and I was met with excuses...it does nit take 15 to 20 days to review claims that's ridiculous submitted claims 8/17/24 ....

Insurer: Fetch

By: Beth Hall

September 05, 2024

…not about customer satisfaction

I have only had this insurance for a few months ..I submitted claims for all 4 of my Pets over 20 days ago...nothing I have messaged them twice and I was met with excuses...it does nit take 15 to 20 days to review claims that's ridiculous submitted claims 8/17/24 ....

Insurer: Fetch

By: Beth Hall

September 05, 2024

…not about customer satisfaction

I have only had this insurance for a few months ..I submitted claims for all 4 of my Pets over 20 days ago...nothing I have messaged them twice and I was met with excuses...it does nit take 15 to 20 days to review claims that's ridiculous submitted claims 8/17/24 ....

Insurer: Fetch

By: Beth Hall

September 05, 2024

…not about customer satisfaction

I have only had this insurance for a few months ..I submitted claims for all 4 of my Pets over 20 days ago...nothing I have messaged them twice and I was met with excuses...it does nit take 15 to 20 days to review claims that's ridiculous submitted claims 8/17/24 ....

Insurer: Fetch

By: Beth Hall

September 05, 2024

…not about customer satisfaction

I have only had this insurance for a few months ..I submitted claims for all 4 of my Pets over 20 days ago...nothing I have messaged them twice and I was met with excuses...it does nit take 15 to 20 days to review claims that's ridiculous submitted claims 8/17/24 ....

Insurer: Fetch

By: Beth Hall

Verified September 05, 2024

BEWARE!!! Of Embrace Pet Insurance

Bentley's doctor provided a comprehensive/detailed report for treating his ear infection but Embrace wasn't satisfied and kept requesting more and more information.....at least, three times!!!! Bentley's doctor has better things to do than to respond to these multiple requests for more and more information.....It was exhausting and I will NOT be renewing my coverage when it expires in February 2025.....I had paid over $1,000.00 dollars for coverage to date and this claim was only $300.00.....I could understand if the claim was well over $1,000.00 but what the heck!!! It took over one month to get this resolved!!!!

Insurer: Embrace

By: Paul Valkuchak

Verified September 05, 2024

The wait time for reimbursement and…

The wait time for reimbursement and notification of medical records needed was much too long. Your company waited 30 days to notify me; it took another 30 days for reimbursement. I will not recommend your services.

Insurer: Embrace

By: Rosa Coronado

Verified September 05, 2024

Complete reimbursement but lengthy

I liked that they review everthing, I hate the claim wait times. Took over 2 months to get approved

Insurer: Embrace

By: Brenda Laird

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