217,806+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,806 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Your claim will be denied
I signed up and recommended to my uncle who also signed up. Both of us had our first claims denied on technicalities. I have zero faith that they will pay claims unless they are appealed. In reality disappointed in their customer service and lack of human interaction.
Insurer: Pets Best
By: Matthew
So far, so good!
So far, so good...........I just switched to SPOT. The full coverage has not kicked in yet but the reason I switched was because of what SPOT offered. I was very unhappy with my previous policy. SPOT offered the opportunity to pick my own coverage, deductibles and payment plans. The coverage is greater than before. Presently, SPOT gets ****** (6 stars)!
Insurer: Spot
By: Jeffrey Shom
LOVED THE CONVENIENCE AND VERY…
LOVED THE CONVENIENCE AND VERY EFFICIENT LOOKING FORWARD TO MY NEXT APPT.
Insurer: Spot
By: Walter
Fairly quick response
Fairly quick response, especially for Embrace.
Insurer: Embrace
By: Thomas Fee
Experience of claim submission
All my claims leading up to my deductible arrived through the portal. My 3 rd claim was a partial reimbursement and sub’s on 5/19/2023 nothing only in process. I called the end of May and asked why the woman was not helpful. I reissued and still an issue called to be sure the woman was not the same and very pleasant and most helpful. She was the reason I would give 5 stars. I believe I only gave 4. Maybe you should listen to the recording of our call and use it in training the way to do. I am also a MetLife retire.
Insurer: MetLife
By: Cathleen
Prompt reimbursement for wellness
I made a wellness claim on 6/1 and was reimbursed within 8 days via direct deposit. I purchased the insurance and wellness for my 8 week old puppy. Hoping not to use the accident or illness benefit anytime soon but hopefully the claims process will be as seamless.
Insurer: Pumpkin
By: Kerry
Met Life Pet Insurance
We purchased a Met Life Pet policy for our rescue pup, Fiona, after it was offered free for 30 days at the time of adoption. The best decision we could have made! Claims processing is so quick and easy and reimbursement is direct deposited into our bank account!. More important than this amazing service is the peace of mind we have knowing our girl is covered should an emergency arise. Thank you Met Life.
Insurer: MetLife
By: Tari