154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,321 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,339 reviews

4.9
Healthy Paws

10,806 reviews

4.9
Fetch

27,505 reviews

4.9
Pets Best

14,171 reviews

4.9
Trupanion

63,021 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified October 27, 2025

Easy to submit claims and quick…

Easy to submit claims and quick payment. Vet bills directly.

Insurer: Trupanion

By: Joanne

Verified October 27, 2025

Great insurance

I feel good about getting my dog insurance. This is a good decision!

Insurer: MetLife

By: Cynthia Arnold

October 27, 2025

Customer Service

I’ve been trying to contact them and accessing their website for over a week. Nothing. Keep getting bounced back to log in screen. Tried calling no answer. On face book stated they are doing updated maintence. Taking over a week? Piss poor. Can’t even answer the phone when you call? There is NO quality customer service here. Will be looking for new insurance company for my dog. Will ask my vet who they recommend.

Insurer: Pets Best

By: Laura

Useful
Verified October 27, 2025

Excellent CS dept and submitting claims…

Excellent CS dept and submitting claims is Pawsome

Insurer: Trupanion

By: Michael

Verified October 27, 2025

Smooth claim process

I was very pleased with how smoothly the claim process went. I'm about a week, I had the money in my account!

Insurer: Spot

By: Jennifer Stephenson Williams

Verified October 27, 2025

It takes some time to process the…

It takes some time to process the claims. That’s my only concern. Otherwise Spot has literally been a lifesaver for my sweet puppy.

Insurer: Spot

By: Heidi

Verified October 27, 2025

Peace of mind

Having Pumpkin Insurance is very helpful, knowing that most of my cats appointments are covered. The cost of everything is going up, and it’s nice to know I have a cushion, in case my cat needs more than a checkup!

Insurer: Pumpkin

By: Patricia

Verified October 27, 2025

It was a easy process if you provide…

It was an easy process if you provide all they ask for. The customer service team was wonderful and answered all my questions. As well as assisting me to get my claim processed correctly. Great experience so far

Insurer: MetLife

By: customer

Verified October 27, 2025

Easy simple registration!

Easy simple registration!

Insurer: MetLife

By: Joe Perez

Verified October 27, 2025

Very easy to submit a claim and get it…

Very easy to submit a claim and get it approved. It took less than 24 hours to get paid for my pet’s surgery.

Insurer: Pumpkin

By: Michael

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