217,576+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,576 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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The customer service is amazing
The customer service is amazing. Very knowledgeable and friendly representatives. The initial process with the first claim takes a little time but that's just because they're reviewing the animal's history for the first time. My claims were approved appropriately.
Insurer: Embrace
By: Ann Frank
I did it all online
I did it all online. Fingers crossed it is what I expected…
Insurer: Pumpkin
By: customer
My claims are handled very fast and…
My claims are handled very fast and fairly. Customer service has always been very helpful . Best decision ive ever made
Insurer: Embrace
By: Mike dundee
The person I spoke to Denise Ariale…
The person I spoke to Denise Ariale went above and beyond to keep me as a customer and gave me options that were within my budget.
Insurer: Fetch
By: David McNabb
I've had Embrace for years
I've had Embrace for years. Whenever I talk to the staff I am always very satisfied with their knowledge and compassion. They are not in a rush and they take their time to answer all of your questions. They are also fun people. Everything is transparent and you know what you were purchasing up front. When our puppy died, I can say that I was relieved knowing that we did everything we could and Embrace supported us. Carolyn and Terry
Insurer: Embrace
By: Terry Vaillancourt
Good support
Patient representative to answer my many questions.
Insurer: Prudent Pet
By: Keith Stewart
Much improved from a previous claim
Much improved from a previous claim. Smooth and easy, no hassles.
Insurer: Embrace
By: Debra Jacobsen
Healthy paws saved my best friend
My 4 years old beagle was diagnosed with IVDD, a painful and complex condition, that required an MRI, Surgery and a week in the hospital. Having Healthy Paws was a bless. They covered almost all expenses ($23K) and the full refund for all claim was made in less than 30 days. I wish that my own premium was as good as Healthy paws. Eficient, Simple, and honest.
Insurer: Healthy Paws
By: Ricardo Zapata
Grateful to have coverage for our dog…
Grateful to have coverage for our dog through Pets Best! I was a bit unsure how claims for a pet worked compared to human insurance claims, and chatting online with Pets Best was very helpful in answering my questions regarding how deductibles and claims work before I needed to submit my first claim. They also were responsive over email when I wasn't able to update a claim in the portal. Overall, the process was simple, we received reimbursement within a month, and it is a HUGE relief to know that our sweet dog has medical insurance coverage so that cost does not need to factor into the intense decisions being made regarding her potential care.
Insurer: Pets Best
By: Tara Streng Schroeter
The website is not too good.
The website is not too good.
Insurer: Embrace
By: beatrice turner