217,576+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,576 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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long delays in getting re-imbursed
long delays in getting re-imbursed. this is the same thing that happened with my last claim. This is a real issue that will likely make me switch companies when renewals com around
Insurer: Pets Best
By: Roger Kasendorf
Feeling Frenchie Fortunate
I'm so glad I researched and obtained insurance and setup my Frenchie with Metlife Pets the first week of receiving him into our family. Little did I know that this breed has more issues than others. Having the assurance of insurance is comforting. I do have to pay out of pocket and wait for reimbursement. Most times I receive payment in days, other times it takes a little longer. The main point is that I have been reimbursed for everything I have submitted so far. I plan to keep insurance for the rest of my Frenchie's life so I hope Metlife Pets keeps up their end of the bargain. Don't wait to sign up for insurance! Get it NOW! :-)
Insurer: MetLife
By: christine
Very straightforward with information
Very straightforward with information. This made it easy to have all my questions answered without scrolling through pages of information.
Insurer: Spot
By: Nancy Moia
Patience, Thorough and Accomodating
The customer service lady was patient, thorough and very accommodating. She answered all our questions and made sure we understood what the insurance covered, what it didn’t cover and helped us make the affordable choice for our two dogs.
Insurer: Pumpkin
By: Anne F
Deductible was far to high for a common…
Deductible was far to high for a common pet insurance. Reimbursement was lower than most other common pet insurance companies. And I only got spot for a non waiting period just to find out there is a waiting period.
Insurer: Spot
By: Cody Pittsley
I reacted to ad prompt
I reacted to ad prompt, I've had pet insurance before, & it was helpful. With a new pet, & young, it was an easy decision due to the high costs at Vetanarians.
Insurer: Spot
By: Paul B
Overall Wonderful
Overall, my experience with Healthy Paws insurance has been a positive one. Everything has been pretty simple to use and very clear understanding. They make the claim process pretty easy, I usually submit the invoice and email vet clinic notes that same day and within a week my claim has been processed. Only one time did I have an issue with a mistake on a claim but once I made a phone call the individual had it resolved within a couple days. This insurance cover so much and I haven’t had any issues with no coverage other than the things that are listed in the guidelines. Great customer service and reimbursements are done in a timely matter of about a week. Highly recommend to anyone.
Insurer: Healthy Paws
By: Brittany
Bless Embrace Ins Co!
I have insured our Cavaliers , an 11YO, 7YO, and 2 1/2 YO brother and sister, since the stork brought them as puppies. When an unexpected, major, life threatening, medical issue arose with the oldest , BLESS EMBRACE, for their veterinary consultants knowledge, immediate response with an approval, and reasonably quick reimbursement, during the diagnostic and surgical phases. I only wish they incorporated direct pay as a policy. If your breed has known medical issues that you have to be vigilant for, and despite using an ethical breeder who have AKC CERTIFICATIONS going back generations, any moderate to very serious issue, will cost 4-5 figures to treat. Their 90%, $15K policies, is a life saver when that unexpected issue occurs!. I can’t begin to tell you how many times I’ve heard dog owners say, “ I had to put him/her to sleep, because I couldn’t afford the simpke, that can costx4 figures, , but lifesaving, treatment, because I didn’t have insurance”….translated as, “I didn’t want another monthly expense.” Yes, a measly monthly expense, that doesn’t even come close to what you throw out on pure none sense, every month.
Insurer: Embrace
By: Steve Fassman
After canceling my account was charged. I called and was told I would receive a full refund. I have not received it.
After canceling I was assured that I would receive a full refund. I have not received my refund.
Insurer: Embrace
By: N L