224,996+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,996 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great Pet Insurance Company
I had to take my dog to Emergency vet care. Filed claim online which was really quick and straightforward. Very simple process and received email saying would receive check within the next week.
Insurer: Pets Best
By: Liza Bacon
So what I love about this insurance is…that they really reimburse you. But be ready to wait several weeks for that-1 month and longer
So what I love about this insurance is that they keep their word and do reimburse you. So far I haven't had any issue. What I do NOT like is that they take sooooooo long to do so. I'm STILL waiting for 2 of my claims that were submitted more than a month ago to be processed. They're still in "review" stage. When you spend a few bucks, that's OK. But when you spend several hundred at your very and really need that money, then it becomes an issue. I have another claim to submit and I'm already preparing myself for a frustration, as that one is close to couple thousand $$ and I know I'll be most likely waiting couple months to get that money back :( So to me this company is 3.5 stars. But 5 rounds up, so it should be 4. I suppose. But I'm leaning more towards 3 stars. Not the cheapest pet insurance, but not the most expensive either.
Insurer: Pets Best
By: Gabriela
Clunky website, long call wait times
Unfortunately, I have not had a great experience with Trupanion. Their online portal is not just clunky and slow to load each page, it does not allow me to make any updates. It will let me edit but once I try to save I just receive an error message. I've called about 3 times, there has not been a time where hold times have not been 10+ minutes. That said, the employees have been very helpful over the phone. You also have to call to cancel meaning the time required to use their services or discontinue use is quite a bit.
Insurer: Trupanion
By: customer
Quick and easy to use
Quick and easy to use. I love that they have an app. Lately reviewing claims have been longer than previously, but still quick!
Insurer: Pets Best
By: Tara C
Friendly and knowledgeable
Friendly and knowledgeable
Insurer: Trupanion
By: customer
Pet Parent
Easy to use web sight... Prompt turn around for claim.
Insurer: Spot
By: Charles Bandini
the person on the phone walked me…
the person on the phone walked me through enrollment.
Insurer: Trupanion
By: Heidi Ingham
I’ve had Figo for a couple of years now…
I’ve had Figo for a couple of years now and started getting frustrated because things were getting paid because my deductible was so high but then I called and had my benefits explained to me and I didn’t realize how much I was actually missing out on by not filing claims for everyday items I didn’t realize were covered expenses. Reach out to customer service if you have questions because they’re courteous and knowledgeable. It’s made a world of difference!
Insurer: Figo
By: Alicia
Happy Puppy
Got a new puppy and enrolled for spot insurance. Scheduled his wellness appointment the next day and then submitted the claim and it was completed in 2 days!
Insurer: Spot
By: Romeo