217,411+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,411 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
217,411 total
What are you looking for?
Most selected providers in "March, 2026"
This chart shows the distribution of the most selected pet insurance providers in March, 2026.
Providers with highest rating
19,805 reviews
11,099 reviews
5,434 reviews
55,032 reviews
14,871 reviews
Category with most reviews
This chart shows the distribution of review categories.
I have been treated with respect and…
I have been treated with respect and patience. I will always tell people about Sonnet Insurance.
Insurer: Sonnet
By: Sabrina Fabian
Confused Senior…
I am a senior and asked the very lovely gal at customs service to mail me the information rather then on the computer and she was more then happy to accommodate me! So far so good!
Insurer: Spot
By: Carol Lamoureaux
I gave them a 1 star because they…
I gave them a 1 star because they denied EVERY claim I submitted due to pre-existing conditions. I decided to cancel my policy after I submitted them a claim to have my dog's ears flushed out because he somehow got dirt and debris in his ears. Unfortunately, he has a history of ear infections, which the vet treats by putting medicine in his ears. This particular visit to the vet about his ears was not an infection, but Embrace did not cover it. Plus, I had never submitted a claim to them for this type of visit because this is the first time he was ever treated for dirt/debris in his ears. This is the response I got from Embrace: "Accident or Illness Claim: I am sorry to inform you that the diagnosis provided to us by your veterinarian for this claim is not covered under your policy because a dermatologic condition, allergic dermatitis, was noted in the medical records on 4/6/21, which was prior to the policy purchase. This makes dermatologic conditions (including but not limited to debris in ear canal) pre-existing. Based upon the pre-existing condition, coverage is not available for the claim presented. I understand that this email does not bring you good news. If you feel I am incorrect in my assessment and have additional information for me to review (such as additional doctor's notes or a statement from your veterinarian), I am happy to reopen Lucky's claim. If you could send me any additional information in the next 14 days, I would be happy to take a look." I did not bother filing an appeal because at that point I decided to look elsewhere.
Insurer: Embrace
By: Shirley Smith, Lanham, MD
Reimbursement Amount
Thought the amount of reimbursement would be more.
Insurer: MetLife
By: Nathaniel
If you need help submitting your vet's bill to the Pet Cloud, just call them they'll walk you through it! They are so helpful!
I needed help submitting a vet bill for both of my dog's. They walked me through it when I called them. Great Customer Service
Insurer: Figo
By: Karen
First time using it
First time using it. Will update after my first experience. So far, so good.
Insurer: Spot
By: DogMom
Great customer service
Great customer service! I used to have Pumpkin as my pets' insurance and they had the absolute worst customer service. They starting charging me more for my policies w/o notice, they had atrocious customer service that took forever and a year, and once while asking about a change to the policy regarding direct pay to vet, they gave me the policy number, told me to look for it myself and ended the chat. ASPCA has been beyond words so much more helpful, quick, honest, trustworthy, and reliable. Please do business with a business that truly cares about your fur babies.
Insurer: ASPCA
By: Ciara Ley
Overall I am extremely happy with our…
Overall I am extremely happy with our pet insurance. I would like to see claims to be processed a little quicker, but we have yet to have one denied. Thanks to Pets Best my girl has all the care she needs that I might otherwise be unable to achieve!
Insurer: Pets Best
By: Johnny and Shanna Pearce
Great customer service and easy process
Embrace customer service was extremely helpful and very professional. I had to take my 8 month old pup in to emergency services for vomiting, I filed my claim the next day and had my refund within two weeks. This was my 1st claim and I as soon as they had all his records they sent my refund the next day! I’m so happy we got Embrace! They made the process so easy!
Insurer: Embrace
By: Christine Rivera