224,996+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,996 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Ease of submitting claims.
Ease of submitting claims.
Insurer: Embrace
By: Mary Jane Anderson
Always great, fast service
It is stressful enough when your pup is sick, but ASPCA takes the concern out of submitting claims by the very user friendly website. They also reply with the final review and decision on your claim quickly. They are always fair which takes the financial stress out of the process as well.
Insurer: ASPCA
By: Thor
super easy and quick refund
super easy and quick refund
Insurer: Spot
By: Phoebe Oakes
I had a problem submitting a claim
I had a problem submitting a claim, and it told me to call. I called and they said to leave a message and they would get back to me. They did not. And it’s not the first time where they’ve asked you to leave a message and they don’t call you back. Submitting claims is confusing and it doesn’t give you full information. I received a reply on this site about calling them. I called. I got put on hold for at least 10 minutes so I hung up. I called back. I got an explanation on my benefits however, I did not get an explanation as to why no one ever calls back. The excuse was there was a holiday. That was only one of the four days. I have another call into them right now to speak to a supervisor. They need to make changes to their customer service.
Insurer: Figo
By: Unhappy
it is nice to submit a claim and get…
it is nice to submit a claim and get quickly reimbursed. Have had no problem since using Spot.
Insurer: Spot
By: Fred Rue
Rip off!
Seems PetsBest will do everything they can, including over-riding vet documentation, NOT to pay on a claim.
Insurer: Pets Best
By: Joanne B
Fast and easy
Submitted my claim on Wednesday and it was already processed two days later! The app is super easy to use!
Insurer: Spot
By: Jacqueline Williams
They respond so quickly with claims
They respond so quickly with claims
Insurer: Spot
By: Irene Fesperman
Best decision ever!
My dog has the accidental illness and preventative care coverage. She was recently spayed and she has had some serious complications. She is apparently allergic to the sutures that were used for the procedure (both internal and internal). Her incision opened and most of her other sutures came out. She has required multiple doctor examinations, medications, light therapy, and antibiotics. Thankfully, it has all been covered by Spot! The claims process is amazingly easy - I just have to upload her invoice on the app and explain why I took her to the vet. The claims return time is very quick. After spending thousands of dollars at the vet I am so thankful when I see the claims report from Spot with my coverage and reimbursement amount. Getting Spot was truly the best decision! Member for life!!
Insurer: Spot
By: Melanie Stuart