217,411+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,411 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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disappointed
I knew I would have a deductable fee of $100, but I didn't know about the $100 copayment. Where did that come from? I'm also shocked that the premium keeps going up so fast.
Insurer: Pets Best
By: Diana Del Toro
The overall experience submitting a…
The overall experience submitting a claim was very seamless and very easy.
Insurer: Embrace
By: Tyrone Bradford
Good customer service but plans have changed
Very good customer service but disappointed no longer has the plan i have for my other dog at 90% coverage and 250 deductible This may lead me to look elsewhere
Insurer: ManyPets
By: customer
The site is easy to get information…
The site is easy to get information it’s Affordable
Insurer: ASPCA
By: VALENCIA C
This was first time for me to get an…
This was first time for me to get an insurance. And they charged me 500+ for monthly insurance. And once I canceled it as i was getting better deal somewhere they deducted 500 for just 2 days. They ripped me off once they saw me leaving. I would never recommend this insurance to anyone. And no one from my circle will ever go for this insurance and i will make sure of that.
Insurer: Sonnet
By: patel HARDIK
Customer service listens and follows…
Customer service listens and follows through when errors on their part occur. So far the only negative is that it’s sometimes difficult to talk to someone on the phone, up to two hours waiting and still not able to talk to someone
Insurer: Embrace
By: Vilo
Mr., surgery, thank you..
Outstanding Job and very helpful for my pet and family.
More than happy
Having a pet insurance is a must to ensure your little 4-paws is healthy. Trupanion is the best parter. This, along with a great vet, you will have peace of mind. Thanks Veterninaria Rexville for your outstanding service.
Easy process - Upfront Company.
The sign- up process was easy. I made a mistake in selecting the right breed. And called to correct it. The customer service was fantastic - friendly and helpful. Answered all my questions and also offered some guidance on submitting a claim. I haven’t submit a claim yet but my son has this insurance and says the claim process is great.
Insurer: Spot
By: Guest
I’m not a fan
I’m not a fan. I paid it for 16 months because I didn’t have the cash available should something serious happen. But my first experience submitting claims was ridiculous. They asked for access to all of my 3 dogs medical records then listed everything that they’ve been seen for as a pre-existing condition. For example - One of my dogs had had diarrhea so they listed stomach trouble as pre-existing and said she wouldn’t be covered for future diarrhea. No, one round of diarrhea does not make a pre-existing condition. My vet agreed that just because they’d been seen for various issues in the past, those issues were treated and didn’t require ongoing care. As such, they weren’t pre-existing conditions. My vet offered to do the documentation for all 3 dogs but I didn’t bother. Between not covering routine care & then the pre-ex bs, I knew that I wouldn’t buy indefinite coverage. I purchased coverage from spring 2022-June 2023.
Insurer: Embrace
By: Mary J