217,411+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 217,411 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

217,411 total


Most selected providers in "March, 2026"

This chart shows the distribution of the most selected pet insurance providers in March, 2026.

Providers with highest rating

Embrace

19,805 reviews

4.9
Healthy Paws

11,099 reviews

4.9
Fetch

5,434 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

14,871 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

July 09, 2023

Had an overall great experience

Had an overall great experience. Customer service was helpful if needed and relatively simple to process claim on the app.

Insurer: Fetch

By: Pabloh Kaufmann

July 09, 2023

Peace of mind after my tragic loss

I randomly decided to get Pet Insurance in January after I got my dogs teeth cleaned. Little did I know she would tragically get very sick quickly and ended up passing away suddenly in June of the same year. There was a lot of testing done prior to her passing and it wasn't cheap. I was unsure how much the insurance would pay even though I knew I got one of the best plans. It was a peace of mind having a really good payout from all the painful expenses we had to pay after we lost her. I am grateful I randomly decided to get Pet's Best. I plan on signing up again when I'm ready to adopt another sweet dog someday.

Insurer: Pets Best

By: Jaycee Grover

July 09, 2023

So I again contacted Embrace

So I again contacted Embrace. They said “due to the fact that the first vet records have still not been obtained we will consider your pets condition as pre-existing”. What a crock, they have all of his records and he was not adopted from a reputable breeder with a stellar record with a broken foot that happened to show up a year and two months later. Stay away from Embrace. I have been a customer of USAA for over 22 years and they have done a horrible thing adding Embrace to their benefits list. I have now started using Spot Pet Insurance - listed by Forbes as the best. Ironically Embrace is number 10 on their list.

Insurer: Embrace

By: Quentin Collins

Verified July 09, 2023

Easy, no-hassle claims

Easy, no-hassle claims. Just submitted the documentation for my pet in the portal and it was reviewed and adjusted without incident or nitpicks - a problem I faced with virtually every claim through my last provider, despite having coverage on my pets since they were <6 months old.

Insurer: Embrace

By: mimi

July 09, 2023

1st time submitting a claim

Once I learned what a SOAP note was and got that filed the claim was relatively easy. Two phone calls and both reps were pleasant and fun to work with.

Insurer: MetLife

Veterinarian: VCA Plainfield

By: Cynthia R

Useful
July 09, 2023

Reliable Company

I’ve had a couple claims with Fetch. They process claims quickly & pay quickly. They were for minor medical issues, but I never felt the company was trying to figure out how not to pay like many insurance companies seem to do. We haven’t had to deal with a major medical issue with our 2 year old Westie (and hope we never do), but we’re very happy with Fetch so far

Insurer: Fetch

By: Consumer

Verified July 09, 2023

Extremely slow to process claims

Extremely slow to process claims. Stated when filing that the average claim processing time was 3-4 weeks. 4 weeks later I get a follow-up email With an apology stating they are working on claims as fast as they can. I checked today and still has not been processed or even looked at and the processing time has now changed to 35 days. I I'm now unsure if this will be an ongoing issue as an attempt tonot Pay claims. I will follow up on any claim Is processed to see if i can get reimbursed for at least a portion of the bill i

Insurer: ASPCA

By: Kerri fugr

Verified July 09, 2023

I haven't made my cats appointments…

I haven't made my cats appointments just yet to have an opinion of you guys just yet but I have 2 out of my 6 cats and 1 kitten yet to do. Just made 2 of their appointments which are coming up in the next week, and until then I feel positive that it will be an overall good experience.

Insurer: Spot

By: Allyson Ryan

Verified July 09, 2023

Quick claim process

Quick claim process. Great customer service

Insurer: ManyPets

By: customer

July 09, 2023

Claim Filed Quick & Easy

Easy to file my claim and payout came before my charge was due on my credit card. That helps a lot!

Insurer: Fetch

By: Peakoch

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