217,411+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,411 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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We have been insured with fetch for…
We have been insured with fetch for many years. We have made 1 or two claims in the past. We made one large claim for our cat this year and you jacked our rate up so high in response that it is borderline unaffordable. We can’t switch insurers because this will be considered preexisting. So we are stuck with an unaffordable policy. This is not insurance if you just jack up the rate to make all your money back within a year each time there is a claim. You should rethink your way of doing business. It’s not the right way to treat long time customers.
Insurer: Fetch
By: Dan Greenberg
Phenomenal company. Pets Best Insurance is the best.
Well, for more than two years, my beautiful, ENYA, has been insured with Pets Best and I am thrilled overall. When I tell people what I pay per year for premiums, they say oh my God. It’s a drop in the bucket when your dog has got something serious. In my opinion, PetsBest, this is the best insurance company that you can get. Sure somethings aren’t covered, but get the best plan that covers everything and you will be his grateful as I am. Sometimes claims take a little bit longer, but I know they are going to pay me and respond. Our whole world has been turned upside down since Covid and everybody is shorthanded, so be patient with them and be grateful that you are insured with the best.!
Insurer: Pets Best
By: Terri Pritchard
Snakebite
Unfortunately, my dog Enzo was bitten by a rattlesnake mid-June. Even though I needed to resubmit some receipts and follow-up multiple times with phone calls, Embrace did pay claims submitted. Their reps were pleasant and knowledgeable. I recommend Embrace!
Insurer: Embrace
By: Richard Ruderman
Affordable and easy to use
Easy to sign up, so far great service and easy to use app.
Insurer: Spot
By: Shandee Lang
Customer service was extremely helpful.
Customer service was extremely helpful.
Insurer: ManyPets
By: Diane B
I would like claims to be processed in…
I would like claims to be processed in a more timely fashion. Claim processing seems to take too long. Also, sometimes invoices from the Vet include wellness and illness.
Insurer: Pets Best
By: Elizabeth Rauker
We made a claim on medication for our…
We made a claim on medication for our cat and it was easy to do and fast to get reimbursed. We are very pleased with the insurance
Insurer: Fetch
By: Heidi Riggs
Best of the best 15 out of 10!!!!!!
Like most people these day life is busy. But I what the best for my Murdoc and I get that with Pets Best. They are simply the BEST. With a few clicks and snap of the bill it's done. No hassle no fuss and fast I mean fast service. Easy to read explanations of benefits. Ps pets best please teach are human insurance a thing or two 😉. You really are 15 out of 10 well done!
Insurer: Pets Best
By: James Beckett
Very good customer service and…
Very good customer service and competitive premium
Insurer: Sonnet
By: Dinesh Koirala
Strongly recommend
Our ten year old Yorkie has been covered by Healthy Paws since age 2. She had no significant health problems until age 8 when she was diagnosed with pancreatitis, diabetes, a pyloric mass and IBD all within one year. She had no less than 6 hospital admissions in 2022. I'm grateful to say our baby has since been stable and is doing well (still acts like a puppy!) - and we would not have gotten to this point without HP coverage. Her care last year cost over $20k, of which we paid a small fraction. HP continues to assist with coverage of her daily meds, including insulin and supplies. HP strong points: easy filing of claims and fast reimbursement (usually < 4 business days), compassionate and knowledgeable customer service, flexible coverage and deductible plans, and I've never once appreciated resistance from the insurer to cover under the terms of what was outlined in original policy documents. Downsides include having to pay out of pocket upfront, no assistance with preventive care and exam fees (either regular vet visits or ER initial exam fees), but that's minor and I think fair considering what is covered. I saw a review bemoaning the gradual increase in the cost of the plan, but that's expected as a dog ages and/or with the development of new medical problems. Our plan has gradually increased a mere $100 since enrollment, which seems reasonable considering how much HP has saved us in medical expenses. So, in short: strongly recommend.
Insurer: Healthy Paws
By: Angela