217,342+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 217,342 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

217,342 total


Most selected providers in "March, 2026"

This chart shows the distribution of the most selected pet insurance providers in March, 2026.

Providers with highest rating

Embrace

19,805 reviews

4.9
Healthy Paws

11,099 reviews

4.9
Fetch

5,434 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

14,866 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified July 13, 2023

Great experience with Trupanion

We are so grateful for the help and support Trupanion as provided us. Max has never had any medical issues needing an insurance claim up until November of last year, and then all of a sudden it has been constant vet visits for one thing or another, without Trupanion we might not have been able to provide Max with the proper care he needed. With Trupanion our stress and anxiety was basically diminished, we knew our Vets could direct bill them and we wouldn't have to worry about large up front costs. They make the process so easy and even reaching out to them for customer support has been so simple, barely a wait time for the online chat. I cannot recommend Trupanion enough. The peace of mind they provide is worth more than I can express.

Insurer: Trupanion Canada

Veterinarian: Paradise Animal Hospital, Dr. Smith

By: Victoria

Useful
July 13, 2023

They suck

They suck, Guy filed a claim in March of 23 here it is July of 10 I still haven't been paid i sent them all information that i had and my vet sent them all information that they had on my dog and my bet has been taking care of my dog since she was 8 weeks old. They have refused to pay

Insurer: Embrace

By: Phil Busser

July 13, 2023

They are stupid

They are stupid. I have had insurance for my pets for 7 months with them and they just denied 2 claims. They said its not outside the 14 day waiting period. UMMM hey dumb farts, its been 7 damn months. That is A LOT more than 14 days. I called and told the agent who put me on hold and after 30 minutes of holding without her checking back in, I hung up. Inconsiderate and incompetent!! I cancelled my policies for all 8 of my pets and will take my business elsewhere!

Insurer: Spot

By: Stacey Matherne

July 13, 2023

Excellent customer service

Excellent customer service, very kind well spoken , understanding employees.

Insurer: Sonnet

By: gaylene frappier

Verified July 13, 2023

So far so good Filling out all the…

So far so good Filling out all the information was not complicated Hopefully I’ll be pleased when I file claims

Insurer: Prudent Pet

By: Denise Pederson

Verified July 13, 2023

Awesome customer service

Awesome customer service, great assistance with choosing the plan for my two cats.

Insurer: Prudent Pet

By: Maria Hernandez Vargas

July 13, 2023

Claim submission simple and concise

Claim submission simple and concise. Just waiting for final claim approval.

Insurer: Embrace

By: Sherie

Verified July 12, 2023

Customer service

Awesome customer service if you have any issues.

Insurer: Spot

By: Cheryl

July 12, 2023

Bought insurance over phone from…

Bought insurance over phone from employee of company. Had a question about insurance policy and called company. Recording said I was number 53 in line to speak to customer service representative. 53!! I then called “direct number” of employee I bought policy from. Answering machine told me to leave a message. I did. Still no return call! So far, I’m not impressed.

Insurer: Embrace

By: Jay Crumbie

July 12, 2023

It was easy to submit a claim

It was easy to submit a claim. We'll see if they pay in a timely manor, or if they cover this procedure, and what amount.

Insurer: Embrace

By: Greg

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