217,342+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,342 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great experience with Trupanion
We are so grateful for the help and support Trupanion as provided us. Max has never had any medical issues needing an insurance claim up until November of last year, and then all of a sudden it has been constant vet visits for one thing or another, without Trupanion we might not have been able to provide Max with the proper care he needed. With Trupanion our stress and anxiety was basically diminished, we knew our Vets could direct bill them and we wouldn't have to worry about large up front costs. They make the process so easy and even reaching out to them for customer support has been so simple, barely a wait time for the online chat. I cannot recommend Trupanion enough. The peace of mind they provide is worth more than I can express.
They suck
They suck, Guy filed a claim in March of 23 here it is July of 10 I still haven't been paid i sent them all information that i had and my vet sent them all information that they had on my dog and my bet has been taking care of my dog since she was 8 weeks old. They have refused to pay
Insurer: Embrace
By: Phil Busser
They are stupid
They are stupid. I have had insurance for my pets for 7 months with them and they just denied 2 claims. They said its not outside the 14 day waiting period. UMMM hey dumb farts, its been 7 damn months. That is A LOT more than 14 days. I called and told the agent who put me on hold and after 30 minutes of holding without her checking back in, I hung up. Inconsiderate and incompetent!! I cancelled my policies for all 8 of my pets and will take my business elsewhere!
Insurer: Spot
By: Stacey Matherne
Excellent customer service
Excellent customer service, very kind well spoken , understanding employees.
Insurer: Sonnet
By: gaylene frappier
So far so good Filling out all the…
So far so good Filling out all the information was not complicated Hopefully I’ll be pleased when I file claims
Insurer: Prudent Pet
By: Denise Pederson
Awesome customer service
Awesome customer service, great assistance with choosing the plan for my two cats.
Insurer: Prudent Pet
By: Maria Hernandez Vargas
Claim submission simple and concise
Claim submission simple and concise. Just waiting for final claim approval.
Insurer: Embrace
By: Sherie
Customer service
Awesome customer service if you have any issues.
Insurer: Spot
By: Cheryl
Bought insurance over phone from…
Bought insurance over phone from employee of company. Had a question about insurance policy and called company. Recording said I was number 53 in line to speak to customer service representative. 53!! I then called “direct number” of employee I bought policy from. Answering machine told me to leave a message. I did. Still no return call! So far, I’m not impressed.
Insurer: Embrace
By: Jay Crumbie
It was easy to submit a claim
It was easy to submit a claim. We'll see if they pay in a timely manor, or if they cover this procedure, and what amount.
Insurer: Embrace
By: Greg