217,070+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,070 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great coverage with no hassle.
Great coverage with no hassle.
Insurer: Pumpkin
By: Samantha M
My wife recently acquired a vehicle so…
My wife recently acquired a vehicle so naturally, we inquired about auto insurance with our tenant insurance, and that company went back-and-forth with us for the last three weeks, and it was nothing but a run around, and I actually did get insurance from Sonnet for my wife on her vehicle And bundled it with tenant insurance and cancelled it with our previous insurance broker that we were with for 10 years and it truly was very simple so easy to do took very little time and right away,You download any of the documents print them off you can print off your insurance Slip right away. I don’t think it could be any easier. Highly recommend for sure lowest quote that I got from anywhere else doesn’t hurt to check it out and get a quote. I think it’s worth it.
Insurer: Sonnet
By: Jason Cherryholme
Great customer service experience got…
Great customer service experience got valuable answers to my questions and so far I’m very happy. Hopefully I never have to file a claim.
Insurer: ManyPets
By: customer
Excellent prompt and response time!
It’s very easy to process pet medical reimbursement requests and response time is addressed within a day.
Insurer: Figo
By: Rodriguez
The deductible is confusing/misleading
The deductible is confusing/misleading. They essentially pretend to "cover" 80% of claims pre meeting the deductible. This "coverage" essentially means they only credit you with spending 80% of what you've actually spent toward your deductible. For instance, I had $596 in claims. But only $476 actually went toward the deductible under the guise that they were "covering" 80% of the claim. So a $500 deductible ends up being closer to a $625 deductible in reality. This feels misleading/nonsensical. Customer service is good. Coverage seems good once you've gotten past the absurd pre-deductible phase.
Insurer: ManyPets
By: Pierce Kennedy
Don’t Waste Your Money
Don’t waste your time or money with this scam that calls itself pet insurance. I filed my first claim and had to wait over a month to get it approved, and when all the dust settled on my $474 claim, they agreed to pay $120, and I’m still waiting for the money. Do yourself a favor and find a reputable company, or better yet, put that money into a savings account and self-insure. These ppl are scammers!
Insurer: Pets Best
By: Jenaro Morales
You made it possible for me to get my…
You made it possible for me to get my dog the knee surgery he needed to live a good dog life. Thank YOU!!
Insurer: Pumpkin
By: customer
A COMPLETE NIGHTMARE EXPERIENCE
As a fellow veteran I signed with Embrace through a tiny discount they offered for military/retired. - Should of never happened. I am writing this review to share my utterly dissatisfying experience with Embrace Pet Insurance for my beloved 3-year-old cat. Trust me when I say that this is one company you should avoid at all costs. Not only did they demonstrate a complete lack of understanding regarding my cat's health, but they also cunningly labeled common conditions as permanent pre-existing conditions. Allow me to elaborate on my nightmarish journey with Embrace. First and foremost, my cat developed chin acne, a relatively common and easily treatable condition 11 months ago which completely disappeared a month later. However, when I submitted a claim for his ear infection issue, Embrace shockingly saw fit to classify it as a permanent pre-existing condition. (To not cover his ear infection claim) Chin acne, really? How can an insurance provider deem a temporary skin condition as permanent? It became abundantly clear that Embrace was determined to avoid covering anything related to my cat's well-being from the start. When the vet saw this they nearly had a heart attack. They told me to part ways immediately. Adding insult to injury, Embrace went on to claim that my cat had another permanent pre-existing condition—periodontal disease. The audacity! My cat, who is only 3 years old and as healthy as ever, does not have periodontal disease. I literally have medical documents and the word of my trusted veterinarian to back this up. Yet Embrace turned a blind eye to this evidence, refusing to acknowledge the truth and using it as an excuse to deny coverage. Embrace's blatant disregard for factual medical records and their tendency to classify every minor issue as a permanent pre-existing condition is a clear indication of their unethical practices. It is evident that their primary goal is to collect premiums without providing any meaningful coverage for our beloved pets. Throughout my interactions with Embrace, their customer service was abysmal. They were unresponsive, dismissive, and lacked empathy. It felt as if they were intentionally trying to discourage me from pursuing my rightful claims. Dealing with Embrace only added to the stress and frustration of dealing with my cat's health issues. In conclusion, I strongly advise against purchasing Embrace Pet Insurance. Their unfair classification of common and treatable conditions as permanent pre-existing conditions, along with their refusal to acknowledge legitimate medical evidence, showcases their true colors. Save yourself the headache, disappointment, and financial loss by seeking out a reputable pet insurance provider that values transparency, fairness, and the well-being of your furry companions. Embrace Pet Insurance is an absolute letdown and should be avoided at all costs. Thank god ive only been with them for like 3 months. ***Also they are not crystal clear with what they cover. A simple exam that appeared to be covered in the beginning was denied because “I didnt initially sign up with the wellness rewards” - They manipulate the way they advertise/market. I hope nobody else has a similar experience with mine.
Insurer: Embrace
By: Galloway
Best Pet insurance Metlife
Fantastic, so glad I chose Metlife and so glad I went to Acacia Animal Hospital. Every time I called Metlife they always helped me with all my questions and concerns. And so nice and no problems with my reimbursements, love them
The customer service representative was…
The customer service representative was very helpful
Insurer: Sonnet
By: Allen Shirlon