224,996+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,996 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Very prompt payment
Very prompt payment. Some claims paid the same day.
Insurer: Embrace
By: Robert Apfel
Very prompt service
I was skeptical about pet insurance. Spot is really easy to use. All is done in the app. Very quick responses. I had to call customer service once and had a very good experience. Would recommend Spot!
Insurer: Spot
By: Cindy
Quality of life thanks to Embrace
My small Terrier tested positive for Cushing's about April 2023. Until it was confirmed, ( had to go to several drs and test) I had issues with those being paid. Not because of Embrace but because dr office would not respond to messages requesting additional information. Once it was confirmed all my visits to specialist and dermatologist have been covered. Still not completely under control so he is tested monthly or more depending on symptoms and Embrace has paid them all. It is Feb 2024 and I am so 100% satisfied at how fast they pay the claims. Thank you Embrace.
Insurer: Embrace
By: maluce
Very misleading when selling the…
Very misleading when selling the policy. As it turns out, it doesn’t cover 90% of what was charged. I got the most expensive premium package and I get paid the worst and lowest . And then they took over a month to review it and report to me what they weren’t going to pay. Not an honest company
Insurer: Pets Best
By: Kathleen Johnson
Very easy to submit claims and very…
Very easy to submit claims and very fast receiving reimbursements!
Insurer: Embrace
By: Elyse
An absolute life saver
I kept a policy for a decade, luckily not having to use it--until the year we needed it, and it paid for itself and much more. Embrace was so easy to deal with. All of our claims were covered, for dozens of different visits, tests, and medications, all without question. I don't know how we would have gotten through this year without Embrace.
Insurer: Embrace
By: JJ from Oregon
Izzy's Care
Pets Best quickly acted on our claim and helped offset the payment of our dog's annual physical.
Insurer: Pets Best
By: Tony Loret De Mola
Excellent Customer Service
Customer service from chat was excellent!
Insurer: Sonnet
By: Cor Led
Figo made it easy
Figo made it easy. My two puppies were spayed 2/8. I entered a claim for both 2/8 at night and I received an approved/case closed 2/9 in the morning before I woke up. Super fast.
Insurer: Figo
By: Adrian
Insure frustration with Embrace
If your primary reason for engaging a pet insurer is to frustrate yourself and your vet practice you entrust with your covered animal, Embrace is for you. If you have an expectation of ease, direct answers from customer service, or any normalcy you’d expected from any other insurer unfortunately I’d suggest seeking another company’s services.
Insurer: Embrace
By: Kyle Jewell