221,441+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 221,441 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great timeliness
I submitted a claim and it was handled within a day - great to see since a few months ago there was a bit of a delay. I understand, and it is great to see you are back to the timely response I am used to. I love Pets Best Pet Insurance, and I would recommend it to anyone. Absolutely have exceeded my expectations since I started my policy.
Insurer: Pets Best
By: Clinton Weishaar
I’m so grateful that I got insurance…
I’m so grateful that I got insurance for my two 1 year old cats this year. My male cat experienced bladder inflammation/UTI for the first time and Spot has accepted every claim, including the prescription food. I’ve already hit my $250 deductible and not they reimburse 90%. So far, so good! Hoping that this level of care and acceptance continues.
Insurer: Spot
By: Mia Klenk
They consistently take 4-6 weeks to…
They consistently take 4-6 weeks to review the file despite stating on their website, and elsewhere it takes 5-7 business days. It feels either that they are understaffed or that they are intentionally stretching things out to discourage people from filing claims. I did not have this issue with my previous provider Lemonade.
Insurer: Pets Best
By: Dylan Mayoff
Wow-Quick and Easy!
Wow! My first claim and it was quick as lightning! My dog went in for his annual shots and I sent a photo of the paid bill and within minutes, an email came that I was getting back $50 (of a $75 bill)! Easy peasy!
Insurer: Figo
By: Carol
easy to use
the app is really easy to use, i get the most bang for my bucks.
Insurer: Spot
By: Gwen Leith
Good Experience with Fetch
Good Experience with Fetch. I like the ability to track submissions and especially the confirmation of receipt of the claim so I know it’s there for processing. They are clear in coverage or reason for non-coverage according to my policy. Direct deposit is also great. Very good experience for us.
Insurer: Fetch Canada
By: Gail Tanner
Best decision I made
So easy to use the app and customer service is always friendly! I never have to worry that my claim will be denied, I provide all the paperwork needed and it’s always approved! Best decision I ever made was to use Fetch for my dog!!
Insurer: Fetch Canada
By: T Eterno
The claim system is fast and…
The claim system is fast and responsive, and Spot has been great about covering their obligation.
Insurer: Spot
By: teresa megahan
Slow claim service low reimbursement high premium
Slow claim service, deductible is significant compared to typical total charge of a vet visit resulting in either no reimbursement and the coverage for regularvists are also subject to their reduced pricing (eg bill for regular visit is $275 and they reduce it to their allowed amount less the deductible). Bottom line is $80+ in monthly premium gives you minimal reimbursement. Coverage isnt worth it
Insurer: Fetch
By: Anita Schoenfeld