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Pet parents across the U.S. and Canada have left over 221,653 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Happy Healthy Paws Customer - 6 Years & Counting
I have been a very happy Healthy Paws customer since 2018, about 6 months after I got my Boxer puppy, who is now almost 6 years old. I did a lot of research before getting a dog on the pros and cons of pet insurance and everyone had strong opinions on the matter. Some felt it was a scam and you should just "budget for vet bills" when getting a dog. This would be ideal for all of us, but sometimes unexpected things happen, no matter how much you plan and budget. Others simply don't have the resources to pay for thousands of dollars in vet bills. Some felt pet insurance was a great idea as it provided critical support for their pet's health needs. I initially decided to wait, and after 6 months of "puppy things" that brought me to the vet on several occasions, I decided to purchase pet insurance. I did a lot of digging and came across Healthy Paws. I was drawn to them for a few reasons: they had great reviews on their customer service and there were various choices for pet owners, including annual deductible amounts and reimbursement rates (70-90%). Up until very recently, my dog has been fairly healthy with a few minor things/medications, etc. I have never had any issues being reimbursed at the 80% rate I selected. The claims process is SO simple and I generally receive funds in my account within 48-72 hours of filing. Most recently, my dog has had several vet visits and procedures to rule out bladder cancer. It was terrifying, however, knowing I had Healthy Paws made it SO much easier to handle. I was able to get all the testing and procedures needed to get an official diagnosis that was NOT CANCER (!!!) And I received reimbursement for all of it. Getting pet insurance with Healthy Paws was one of the best decisions I have made in my dog mom life and I am so grateful to the Healthy Paws family for all they have done.
Insurer: Healthy Paws
By: Jennifer Hossler
put in a claim 2 weeks ago and still…
put in a claim 2 weeks ago and still sitting in the que. slow reimbursement.
Insurer: ASPCA
By: carl
So easy!
So easy to submit a claim! Great website. Love the little space dog logo too. This isn't my first claim with them. The first one was processed quickly and they covered everything listed in the contract without hassle.
Insurer: Embrace
By: Allyson Leatherwood
Very easy and user- friendly experience
By far the easiest and quickest experience obtaining car insurance I have ever had. The rates are very good, and the people are very helpful and friendly.
Insurer: Sonnet
By: Ian Murray
Helpful chat with humans
Helpful chat. It begins with a bot, but quickly and easily connected me with the right live person to help me out.
Insurer: Sonnet
By: Tekla Luchenski
The initial submitting of a claim was…
The initial submitting of a claim was fairly easy, but the process itself is taking longer than expected.
Insurer: ASPCA
By: Rebecca Fox
Amazing service!
Great turnaround time and super easy to file the claim in general. I’m so happy to know my kitty is protected through Lemonade!
Insurer: Lemonade
By: Valerie
We have been very grateful to have Spot…
We have been very grateful to have Spot insurance this year! We have insurance on our 1 year old lab and 7 year old mix. The lab more than met his deductible this year so we are thankful for the support from Spot! Submitting a claim is super easy. I always provide as much detail as possible to keep the process quick and easy. Another benefit of using Spot is access to 24/7 virtual Vet. We’ve called in several times for non urgent issues to see what the best course of action might be. This saves a vet visit and helps provide relatively quick support!
Insurer: Spot
By: Sarah Mason