208,919+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,919 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Metropolitan Life paid a large claim…
Metropolitan Life paid a large claim for my dog's dental cleaning, a week after the procedure. I was pleasantly surprised at how quickly I received the reimbursement. Every time I call Metropolitan Life, the agent who answers is always friendly and helpful. I am very happy with this pet insurance.
Insurer: MetLife
By: Libby Gurgis
Thank You
Your information Was great, Like a high priced Steak. You kept me Straight Establishing protection For my furry mate. Thank you.
Insurer: Prudent Pet
By: Bill
Systemic Administrative Failures and Lack of Transparency
Where to begin. The record keeping is horrendous making it nearly impossible to audit the accuracy of payments. I have 3 dogs and the EOB line items do not list which pet it is associated with despite me asking multiple times for this addition. Claims processing is slapdash with very little attention to detail. I’ve had significant diagnostic inaccuracies made in my claims, line items missed, denials due to unmet deductibles despite being well past the deductible. I’ve spent 10+ hours auditing EOBs and have appealed twice (which required time and documentation from my veterinarian). At least one of my appeals was approved. I think I’m still waiting on the outcome of the other but I’m unclear because I receive no communication other than a new EOB, which I’ve established are nearly impossible to decipher. I’ve made phone calls requesting additional info and received promised call backs that never happened. I’ve sent emails that went unanswered. When I call, I am always met with delightful customer service reps who are not enabled to really help in anyway. I’ve been blocked from speaking with or receiving any communication from the claims department who i assume would be better able to answer any of my questions.
Insurer: MetLife
By: Bri
I have never done health Insurance on…
I have never done health Insurance on any of my animals. It looked like something I would need for him to help with costs. Its hard to think that I would not be able to pay vet bills.
Insurer: Nationwide
By: Robyn Smith
It is easy to submit claims
It is easy to submit claims, and they are very fast in reviewing them, and mailing a check out to you.
Insurer: MetLife
By: Joe Goeddeke
I have not used Nationwide for pet…
I have not used Nationwide for pet insurance before but I have heard so many great things from my coworkers.
Insurer: Nationwide
By: Jocelyn
web site and claims approval
I noticed that the web site has been redesigned. This has made uploading claims little difficult. On the other hand, I am happy to see that the approval time of the claims has improved significantly.
Insurer: MetLife
By: Shri Iyer
Company's response is always very…
Company's response is always very quick. I did not have any problems of submitting claims and always had good service
Insurer: MetLife
By: Natalita
I love the ease of filing claims
I love the ease of filing claims! I have my vet’s office send me the SOAP notes the day after we visit. It’s so simple to file.
Insurer: MetLife
By: Brent McDaniel