224,996+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,996 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Prompt fast reimbursement
Prompt fast reimbursement. When we had to call they were able to help right away. Very pleased
Insurer: Spot
By: Laura Foresta
Good not great
Set up was easy and they were supportive. They want your business! I don’t think their platform is super customer friendly. Their chat service is often busy. If you end up calling for support they are kind but vague in what they can answer. It would be preferential to know what would be covered given a quote instead of having to submit a claim and see. Reimbursement has been pretty good so far based on the plan we selected.
Insurer: Pets Best
By: Allison Morgan
She answered all my questions quickly.
She answered all my questions quickly. Was polite and professional.
Insurer: Fetch
By: Ricklucy
If you set the money on fire instead, at least you'd generate a little heat.
We may as well have taken the money spent on our policy and given it away instead. Spot will look for any and all reasons to deny your claims, which is to be expected, most pet insurance is useless unless there is a horrible accident, but if Spot can't find a reason they will make it up. If you question their reasoning, their rude and condescending staff is more than happy to create a different excuse (or in the case of one person we had the displeasure of speaking with, just say "tough"). We're certainly learned our lesson with Spot (who also operates as ASPCA Insurance, be careful out there). Edit since there is no ability to reply to a reply: Even though the Spot representative who replied to this review claims that they are not related to ASPCA Pet Insurance, Spot is administered and their claims are adjudicated by PTZ Insurance Agency, Ltd., who is listed as the producers of ASCPA Pet Insurance. It's different desks in the same office.
Insurer: Spot
By: Justin D'Angelo
Joshua Sabado
Joshua Sabado made signing up easy and informative. It was a pleasant experience.
Insurer: Fetch
By: Supremextra
All questions and concerns were answered in a timely manner.
I was satisfied with the assistance from the operator who answered all of my questions and explained things to me in order to make sure I was aware of what I was receiving for my 2 cats.
Insurer: Fetch
By: ANGEL
Awesome customer service experience.
Awesome customer service experience.
Insurer: Sonnet
By: Thomas Edoye
I needed better pet insurance
I needed better pet insurance for my cat which I purchased through Fetch Pet Insurance. The representative I spoke with was Monica. She is very knowledgeable & answered all of my questions clearly & concisely. She was very patient & I did not feel pressured. It was a pleasure to deal with her.
Insurer: Fetch
By: Marty