208,919+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,919 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Very good
I have had the insurance for a few years. I never filed a claim. Now one of my dogs has been sick and I've filed quite a few claims. They have been very quick to review and pay.
Pet insurance
Pets best has been absolutely amazing in covering our claims. My dog has an aggressive cancer and they have covered everything no questions asked. Honestly they will never know how much of a blessing they have been during such a terribly difficult time. The grief is unbearable at times but knowing they have been so good at covering everything he needs gives me peace of mind. Forever grateful for this company and the time they have given me with Brody!
Easy to sign up pets
the whole experience of signing up our dogs for coverage has been very easy, affordable and submitting claims is really easy too.
Insurer: Spot
By: Maria
i write 3 star not to tarnish rep but…
i write 3 star not to tarnish rep but the message i last posted about, here a follow up. my kitty had no previous medical records because he had previously not needed medical help? we have paperwork of his vaccination with doctors from before anything happened to him and yet that isn’t enough?
Insurer: Fetch
By: Rafael Gavidia
I called to cancel my insurance as I…
I called to cancel my insurance as I felt I had a better offer at another insurance. The person I talked to, it felt like she was very irritated I was canceling and talked down to me about my decision. I wasn’t changing because of anything Nationwide did, I only initially chose nationwide because they were part of my employee benefits when I became an employee of my shelter (I had another company before them). But my shelter partnered with a different company that explained everything they offered, including a partner discount, (something nationwide never tried to explain until today, when I cancelled, and I was made to feel dumb for not knowing benefits that were never attempted to explain to me). I also don’t understand why my first cat was never given a “wellness plan” option, but my newest cat was, and his coverage with a wellness plan was cheaper than my other cat’s without wellness. But I was afraid asking that question on the phone with the representative would open up more judgement and condescension, instead of understanding and compassion. I was just ready at this point to get off the phone with this individual.
Insurer: Nationwide
By: Alan Samuelson
Good but with a few problems
Up til now, they have been good, but my last claim is having issues. My dog had surgery and part of the invoice included 2 sets of pre paid post surgery x-rays. They did not cover them on that invoice as hasn’t happened yet. When set in invoice for first set, didn’t pay it as there wasn’t a charge for then, even though I sent in invoice for surgery with it to show I had paid. Contested it and still waiting for an answer
Insurer: Pets Best
By: Marillouise
Recently was part of corporate layoffs…
Recently was part of corporate layoffs and while I cleared up my healthcare insurance needs, occurred to me I insured Nitten kitty thru my employer, happy I can personally afford to keep him insured in his pampered lifestyle he has grown accustomed to.
Insurer: Nationwide
By: Melissa Gresham
I didn’t have to argue or go through 50…
I didn’t have to argue or go through 50 steps to prove my pet didn’t have a pre-existing condition unlike my previous provider. Claims process was quick and easy with a turnaround payment quick enough to help me avoid interest on my credit card payment. Very satisfied!
Insurer: MetLife
By: customerKori
Joshua Sabado is very proficient in his…
Joshua Sabado is very proficient in his job. He explained everything to me so clearly that I didn’t have any questions whatsoever. He’s professional yet friendly. The whole process was seamless.
Insurer: Fetch
By: Girlie Cecilia Cabral-Martin
Claims are easy
Claims are easy. Just take a photo of your receipt and send it in. The payment is direct deposited into my account. The only thing I don’t like is that the premiums are pricey in my opinion.
Insurer: Spot
By: LP in NC