224,996+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,996 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
224,996 total
What are you looking for?
Most selected providers in "July, 2026"
This chart shows the distribution of the most selected pet insurance providers in July, 2026.
Providers with highest rating
20,008 reviews
11,406 reviews
5,987 reviews
55,033 reviews
15,492 reviews
Category with most reviews
This chart shows the distribution of review categories.
Any Excuse not to Pay a Claim
I signed up with Embrace based on generally good reviews and have been deeply disappointed. I've had two minor claims so far, both of which, after much back-and-forth and repeatedly asking for the same paperwork, were denied claiming "pre-existing conditions." This was patently not true -- for instance, I had an emergency visit because the cat was constipated, they cited "lack of appetite" as a pre-existing condition, which did not relate to the vet's diagnosis at all. I will have to terminate this policy and I really wish I had signed up with something else.
Insurer: Embrace
By: Mark Werlin
Every claim I have submitted has been…
Every claim I have submitted has been reimbursed within 2 weeks! Amazing 🤩 The App makes it very easy to submit the necessary paperwork to file the claim.
Insurer: Pets Best
By: customer
Submitting a claim was easy
Submitting a claim was easy. Got my EOB in just a few days.
Insurer: Spot
By: Karen
scammers
This is the worst communication and exprerience I ever had with insurance company. I got numerous notifications that my policy will be automatically renewed. I knew I didn't want to have this insurance again and on March 2nd, I decided to cancel the policy in advance, so I won't be charged on April 1st again. My current policy was until April 1st 2024. So I go to my policy and there is a tiny calender asking when you want your policy to end. I think between April 1st and March 31st. I go for March 31st, as I have a new policy with another insurance company starting on April 1st. I choose March 31st, get an email that my policy will be cancelled (no date, nothing) but I am aware I chose March 31st, 2024. A few days later, I log in and see that I have no active policy. I spent 2 hours trying to get in touch with a customer service, they hang up on me, never called me back. Finally, I spoke to a girl, who made we wait about an hour to find out, that yes, they DO SEE that I chose March 31st 2024, but this feauture on the website doesn't work. So my policy was cancelled on March 2nd. WHY would you scam people like this? I was promised to be contacted with a sollution within 2 business days and no one ever got back to me. I called again today, asked for a girl I spoke with and they hang up again. If anything happened, I wouldn't even know that my insurance wasn't active.
Insurer: Sonnet
By: Mariia Bila
Easy Set up
The process was easy to set up the insurance for out pet. In addition the language was very easy to follow and understand.
Insurer: ASPCA
By: Heather
Buyer Beware
Pet’s Best insurance is AWFUL!! What they cover is peanuts! For example, they only pay $50 for an office visit. My vets office visits are $81 so that leaves $31 I have to pay out of pocket. So advertising that the pay 90% is an absolute false! Also, it takes them over a month to process a claim. After waiting all that time and paying the insurance premiums, they only paid $150 for my dogs teeth cleaning. I upgraded to the Wellness plan to have this covered. They didn’t pay the anesthesia or for his labs saying it was a preexisting condition. How can teeth cleaning be a preexisting condition?!? Please beware of this company and go elsewhere. I wish I did!
Insurer: Pets Best
By: customer
I am very pleased with with how easy it…
I am very pleased with with how easy it was to file a claim with Fetch. It was a very smooth transaction, and payment was made promptly. I appreciated that they they provided me direct deposit. Thank you.
Insurer: Fetch
By: Norma Rathgaber
Using Embrace couldn't be easier!
Using Embrace couldn't be easier! The app and webpage make submitting a claim super easy. Every claim I've submitted has been at least partially covered and I get feedback on my claims super fast, usually the same day. It makes me wish my own health insurance worked the same, feels like how insurance should work!
Insurer: Embrace
By: Andrew
Great pet insurance!
The claim process is very simple. Claims are processed quickly. The explanation of benefits is straight forward and easy to understand. They're always happy to help if I have questions. They reached out after a recent claim to see how my pup was doing. I'm very pleased and highly recommend them!
Insurer: Healthy Paws
By: LA Mayo